MTS Data Card — Worst Customer Care

Address:

Chennai, Tamil Nadu

Hello Sir.

I am using MTS data card for past 1.5 months. The speed was very poor. They promised for 2.0 Mbps out of 3.1 Mbps while buying the data card. From the date of purchase i am getting only maximum of 512 Kbps. I called the customer care to raise an issue regarding the speed issue. Following are the complaint details,
Date: 24/06/2011
Complaint No.: 33355442

Every 2 day once i will make a call to Customer Care to get the status but till now there are no proper response.
So i decided to change my tariff plan. I raised one more request number[protected].
Both my request are in pending state. Customer Care people are not responding properly. They are saying there some technical issue with the server when ever i tried to get the status of my requests.

Please look into this issue ASAP.