Mts — False information by company

Address:Delhi

I was using MTS Mblaze data card prepaid connection (MDN : [protected] ) when one day, an executive from MTS called me and told me about a post paid plan exclusive to me.
1. Firstly he told me that the plan includes unlimited data transfer @ 3.1 Mbps.
2. Secondly, he told me that my prepaid balance ( Rs 1500 ) would be adjusted in the post paid bill.
When I activated the post paid connection, none of the promises were true. Even worse, the customer care executive refused to lodge a complaint. I am very disappointed with their services.
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Hi Harsh Maurya,
We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India
My number is : [protected]
I would preferably like you to call me after 6:00 P.M. if its a weekday and anytime in case of weekend.
Hoping for a response
Hi Harsh Maurya,
Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India

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