Mts — Fraud and Forgery of details

Address:Ernakulam, Kerala

to all ,

I took one connction from MTS broadband 3 months free [cost Rs1500 for 3months+ free device ] service. When the repr.came he asked for device cash as 1200 extra. because of in need on that day i give the money total 3200 /rupees..
Anyway I started using the card

after one week it making problems

i called the company and rep came he made some calls and it became good running .. after 45 days it stoped working .. when i ask the rep why it is not working they came to office and collected the device and gone .. whenever i asked the company about the device they will say ok i will send soon thus after 40 days somebody came with two device and say " someone will work " and one device worked .. after 15 days it stopped worked .. when i asked y it is not working they said your bill is over... how it is to be .... it is postpaid.. According to plan i have to pay the bill after 120 days.. I asked them y it is like that and disconnected the service without notice.
nobody have answer everybody will say we will call u later like that

after 120 days i got 2 Bill stating that u have 2 bill and 1 with Rs1204 and other with Rs1136 .

I asked them y i have 2 bill while i have only 1 connection

they told me somebody took connection for you without my permission .. that is they forged my id:proof and details and made connection

after talk and submission of two device , athey told me to pay either of 1 bill .. iam not agreed that I got only about 60 days irregular service

After 5 months i got legal notice stating that u have to pay in postoffice as settlement 903 rupees as one time discounted settlement for 1204ruppes

i called the legal Advocate which send the notice he told me it will automatically settled after payment in postoffice as settlement ..

I made the Payment 903/- rupees after i informed the advocate that i paid .



NOW today i got bill to pay the discount which i made in that Legal notice..

what rubbish this comapny is doing

they send bill to be paid immediatly


so to alll never take post paid of MTS I know lot of people r suffering fraud actions

when i met a branch in muvattupuzha they said that this r made by representatives to add connections in favour of them by cheating the customer.

So beware all MTS Service to customer in cochin pipeline road office is very bad

by

geo
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Hi Geogeo Mathew,

We regret the inconvenience caused. Please specify your Contact number so that we can contact you to resolve your issue.

Regards
MTS Customer Service India
Hi Geogeo Mathew,

We value your concern. To assist you effectively, we would need your Name and Contact number to discuss the concern and provide a resolution.
Regards
MTS Customer Service India

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