[Resolved] Mts — Fraud company. | |||
I'm sharing MTS support chat because i'm very frustrated: 10:50 PM Thank you for connecting to Chat help services. 10:53 PM You will be shortly assisted by our service expert. 5061 Sanjeet Kumar Verma Welcome to MTS, I am Sanjeet, How May I help you? 5061 Sanjeet Kumar Verma Sir, Are you available on web chat ? s nand MDN: [protected] s nand MDN: [protected] 5061 Sanjeet Kumar Verma Thank you for confirming Data Card number. 5061 Sanjeet Kumar Verma Yes Sir, please let me know how can I help you? s nand mts india is a fraud company s nand plz check status of previous complaint 5061 Sanjeet Kumar Verma Sorry for the inconvenience caused to you. s nand 4 july 5061 Sanjeet Kumar Verma Definetly Sir, I will assit you in this regard. 5061 Sanjeet Kumar Verma please be on chat sir s nand koi assit nahi karoge pata hai 5061 Sanjeet Kumar Verma mafi chahunga ashuvidha ke liye s nand phir bhi complaint ka status batao 5061 Sanjeet Kumar Verma bilkul sir 5061 Sanjeet Kumar Verma kab complaint kiya tha aapne s nand 1 month se yahi to kar rahe ho 5061 Sanjeet Kumar Verma ashuvidha ke liye mafi chahunga sir. 5061 Sanjeet Kumar Verma kab complaint kiya tha aapne s nand plz check status of previous complaint s nand what progress ? s nand how much work on it in % 5061 Sanjeet Kumar Verma Sorry for the inconvenience caused to you. s nand update batao bhai s nand 4 july ke complaint ka staus s nand batao bhai s nand are you there? 5061 Sanjeet Kumar Verma sir, as I can check the status of your previous complaint, your complaint has been closed with the remarks on 05.07.2013 12:50:03 SERVING SITE IN THE AREA IS UTILIZED AND ALREADY OPTIMIZED. CUSTOMER WILL EXPERIENCE SPEED ISSUE DUE TO CAPACITY CONSTRAINTS. WILL BE RESOLVED TILL 30 JULY s nand hello mr. verma s nand kyo close kiya s nand ye resolve karo 5061 Sanjeet Kumar Verma sir,It Will be resolved till 30 july, so hence case closed. s nand abhi resolve nahi hua hai s nand mts india is a fraud company 5061 Sanjeet Kumar Verma sir ,abi nahi hua hai, aapko wait krna hoga 30 july tak. s nand to kya progress hai batao s nand abhi kya kar rehe ho 5061 Sanjeet Kumar Verma sir, maine aapko pahle hi btaya ki SERVING SITE IN THE AREA IS UTILIZED AND ALREADY OPTIMIZED. CUSTOMER WILL EXPERIENCE SPEED ISSUE DUE TO CAPACITY CONSTRAINTS. WILL BE RESOLVED TILL 30 JULY s nand salary free ke lete ho 11:01 PM The user has ended the session.Thank you for interacting with us. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Hi All,
My data card number is [protected]. I recharged with 1545 recharge voucher for 15GB of download, but I am amazed to find that I was getting a speed of 1KBPS or 10KBPS max, and it was not location issue, checked it at Banglore Airport, Mumbai Airport, Delhi Airport, and various places across India but no speed.
The customer care is all fake, they resolve customer complaints by themselves without even consulting the customer, Even in roaming I waited for 20 mins to get connected to the customer care, but all fake promises and no help. No one called to resolve the issue.
I WOULD SUGGEST ALL THAT DO NOT BUY MTS AT ALL. BUY any other wireless connection which will be at least professional in their approach.
I has first complaint on 4-july-13 regarding the internet speed issue and then after many time. Today(29-Aug-13) itself not get any resolution, i was talk many time in customer relationship service.
I complaint against this issue on 4 july, 13 and get reply "Your issue will be resolve till 30 july". This is too much time.
Just to inform all that I am myself an computer engineer from IIT, so I tried myself first to boost the speed but it is the problem with the data card...so it will not resolve.
S Nand
MDN: [protected]
New delhi
Data Card : MTS MBlaze
My data card number is [protected]. I recharged with 1545 recharge voucher for 15GB of download, but I am amazed to find that I was getting a speed of 1KBPS or 10KBPS max, and it was not location issue, checked it at Banglore Airport, Mumbai Airport, Delhi Airport, and various places across India but no speed.
The customer care is all fake, they resolve customer complaints by themselves without even consulting the customer, Even in roaming I waited for 20 mins to get connected to the customer care, but all fake promises and no help. No one called to resolve the issue.
I WOULD SUGGEST ALL THAT DO NOT BUY MTS AT ALL. BUY any other wireless connection which will be at least professional in their approach.
I has first complaint on 4-july-13 regarding the internet speed issue and then after many time. Today(29-Aug-13) itself not get any resolution, i was talk many time in customer relationship service.
I complaint against this issue on 4 july, 13 and get reply "Your issue will be resolve till 30 july". This is too much time.
Just to inform all that I am myself an computer engineer from IIT, so I tried myself first to boost the speed but it is the problem with the data card...so it will not resolve.
S Nand
MDN: [protected]
New delhi
Data Card : MTS MBlaze
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![MTS / Sistema Shyam TeleServices [SSTL] Phone](/img/bn/phone.svg "MTS / Sistema Shyam TeleServices [SSTL] Phone"){kind=small}
+91 12 4481 2500 [Corp. Office]
![MTS / Sistema Shyam TeleServices [SSTL] Website](/img/bn/www.svg "MTS / Sistema Shyam TeleServices [SSTL] Website"){kind=small}
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MTS Towers 334, Udyog Vihar, Phase-IV, Gurgaon, Haryana, India - 122001
When you wake up MTS India?
Internet speed issue still not resolve from 4, July-13.
I have send many email and complaints on 955 and online chat.
I have attached mts visit form.
All the friends you never buy mts data card because you never get speed and mts customer support.
Friends 3 july ko complaint kiya tha aaj 18-aug ho gaya hai but no solution to samajh sakte ho MTS India is a fraud company.
Thanks,
Shiva Nand
My MDN: [protected]