[Resolved] Mts — Unable to View Balance

GiridharBS

from Bengaluru, Karnataka

Address:

Karnataka

Hi,

I had purchased MTS data card in the month of Aug 2010. Everything went on well but after 2 months speed started to decrease. In the day time there will be no network coverage and at nights network coverage will be full but no connectivity.
From a month i am not able to view my balance, Check my balance functionality is not working at all. I have been calling the customer care daily but off no use. Those put the call on hold for atleast two mins and they get back saying issove resolved. Customer care guys blame on device. When approached service centre they say network issued....

Any one planning to buy an of the MTS products please think twice......

Bottom Line
No Connectivity... No Service.... No Response

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Subbiya

HI,
I brought MTS Data Card for 999 + Starter pack 496( 3GB - 3 month ) So, total cost 1500/- is fully waste of money. I advice please don't go for MTS data card. Conclusion: Worst Service, No network coverage, 3.1 Mbps speed but it won't work and u will get only 2 - 10 kbps. If you go for customer care they will say network problem or residency area not having much network. DON"T WASTE YOUR MONEY IN BUYING MTS DATA CARD.

dinesh_v

I bought my MTS one and half year back. I never satisfied with the speed and their service. Even if I sit on the MTS mobile tower, I don't think I can get good internet speed. You can never make any voice call with it. Past 4 months balance check is not working at all. Not much response from customer care. Planning to throw my Mblaze and planning to choose new service. Dont go for MTS at all.