I m purchased mblaze on 10th December, 2009 and i am recharge it with Rs.299/- which is top-up balance of Main Account balance .. I use it 1 month ... and the 10th of January my plan (i.e. mblaze15 --- 15gb free for 30 days) is over and I m using just Rs.5/- from main account... then I will recharge it with "mblaze night"(Free usage in Night wroth 10 gb) on 12 January,2010 at 8'o clock in the evening.. At this time i check my Main Account Balance is Rs.294. and Data balance is 10.2 Gb.. and i m just check it on 13 January 2010, it will show Rs. 0...
I call the customer care .....
they says that it will deducting for usage of 147mb on 13 January 2010, at morning 11'o clock..
But at this time I m in the R.T.O. office and i carry the MBLAZE modem with me....
I m just saying that deduction is made by the MBLAZE... So i m not sure that MTS is more reliable.... I m very lucky that i m using a prepaid broadband connection ,,, otherwise it will deducting so many amount in my account....
MTS-MBLAZE is not reliable..........
Hemant Prajapat
Jodhpur, Rajasthan....
+[protected]
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its my second month with mblaz usb modem, recharged 2 times for 498/-. in the second month but only the mblaze home page pulls up.
Customer care sucks...
I think they installed a second hand IVR.
Services centres in the city try to bully customers. Just want to get rid of it.
Dont worry< i am not expecting any money back.
thanks for the not working services.
Advice: Dont ever think of starting a business with mblaze internet connection, or you soon go bankrupt because of the internet not working and the communucation at fault.