[Resolved] MTS MBlaze Data Card — no service provided | |
sir I had bought a laptop from ezone at alwarpet where there was a cross sell of mblaze data card. It was working fine for 3 days post which the connection has been cut. There is no contact number provided in the product package. i had to run around to get a number to call mts. Post this every time i called them, i was told it is mts mobile number and not internet center and i had to call another number. I was not allowed ot talk to a manager and THEY DO NOT HAVE AN EMAIL ID TO COMPLAIN!!!!! on trying the internet number for more htatn 10 days, i have not been able to talk to a customer service officer. call drops after the ivr mode. request that my complaint is forwarded to mts and mts pays for the breach of service. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
20 Comments | |
Comments
My add is 381 Shobha Nivas Kamatghar, Bhiwandi. My MTS Mblaze connection Gets Frequently lost and after 3 days i have hardly connected. so please i want a solution.
Sir/Madam,
I have a MTS Mblaze premium Modem with me. (my MTS Mobile No: [protected])
1 month i had done a mBrowse(1x) recharge of Rs.349/- (MLoad Night[10 PM to 7 AM]) and i got an activation 16 digit PIN number. i used the following method for activating the mBrowse plan :
[For Mblaze Customer: Go the device Interface/Setting and ensure that Modem is in Hybrid mode. After selecting Hybrid mode select RCV/STV Activation icon and enter the 16-digit code and press Activate. Your Recharge is now done.]
I got a message saying you will get a conformation soon...after several hours i got a message saying ur recharge is not succesfull!...i tried again a couple of times later, and had been trying ever since but still i'm not able to access the net. I tried calling the customer care, the automated machine asked me to enter my mBlaze mobile number and when i entered it saying my input is not valid!
Can you please look into it and reply as soon as possible...
I have a MTS Mblaze premium Modem with me. (my MTS Mobile No: [protected])
1 month i had done a mBrowse(1x) recharge of Rs.349/- (MLoad Night[10 PM to 7 AM]) and i got an activation 16 digit PIN number. i used the following method for activating the mBrowse plan :
[For Mblaze Customer: Go the device Interface/Setting and ensure that Modem is in Hybrid mode. After selecting Hybrid mode select RCV/STV Activation icon and enter the 16-digit code and press Activate. Your Recharge is now done.]
I got a message saying you will get a conformation soon...after several hours i got a message saying ur recharge is not succesfull!...i tried again a couple of times later, and had been trying ever since but still i'm not able to access the net. I tried calling the customer care, the automated machine asked me to enter my mBlaze mobile number and when i entered it saying my input is not valid!
Can you please look into it and reply as soon as possible...
i tried mailing to [protected]@mtsindia.in with the above complaint...but no response!
dear sir
today i baught mts broadband connection but it coundnt satisfying me its speed is not broadband is like a narrowband...plzz say to me what i can do...that it work properly... my ph. no is [protected]
plzz kindly inform me urgently
today i baught mts broadband connection but it coundnt satisfying me its speed is not broadband is like a narrowband...plzz say to me what i can do...that it work properly... my ph. no is [protected]
plzz kindly inform me urgently
my mts mblaze no is [protected].
what id 16 digit code?
what id 16 digit code?
My mtsmblaze no. is [protected].
What is my 16 digit code. or where did I get this 16 digit code.
What is my 16 digit code. or where did I get this 16 digit code.
i purchased MTS hybrid data card 1 week before, but speed really sucks. My MTS number is [protected]. i am using right now in Patna, Bihar. Network coverage is full still it takes lots of time to even open the google page. I am fed up with your service. Do something before the company collapses...
When I purchased it, that time it gave 100kb/s to 200kb/s and now its two months later and its giving 0.8 to 50kb/s
Its only giving 50kb/s the highest...!! {Downloading speed}. I've heard that it gives 3.1mb/s Browsing {speed}...But its only giving 153kb/s...!! Can anybody helpout?????
Helpout!!! My number is [protected]
Its only giving 5.0kb/s the highest...!! {Downloading speed}. I've heard that it gives 1.5mb/s Browsing {speed}...But its only giving 142kb/s...! not for these i have taken it . plz help any one
It gave me a very good spped for first 1.5 months, but now the speed is only 52 kb/s max and usually it is about 10kb/s.
My MTS number is [protected].
Please help
Rahul
My MTS number is [protected].
Please help
Rahul
my data card still not activate since i purchase my mts number is [protected]
Hi This is Nitin Chauhan MTS MDN no. [protected]
M not getting speed more than 150kbps.
My bill payment does not reflected in account.
Best of all. MTS Customercare is not ready to raising Trouble ticket for the same.
I have complaint on mail 8-10times but other than auto reply no response.
Called Customer care [protected] they always cry that their system is down technical fault and can't raise the complaint.
M not getting speed more than 150kbps.
My bill payment does not reflected in account.
Best of all. MTS Customercare is not ready to raising Trouble ticket for the same.
I have complaint on mail 8-10times but other than auto reply no response.
Called Customer care [protected] they always cry that their system is down technical fault and can't raise the complaint.
Hi,
I've taken MTS-Mblaze.My MTS Number is: [protected].
When i took the connection they promised me the speed of 9.2 MBps.
But the speed i am getting is below 1 MBps(Attaching screen-shots). I've raised two complaints but they were automatically closed without a resolution.
My Previous complaint# : DEC/86 & DEC/845.
MTS agents (Shiva and Shyam) through whom i've taken connection is also not picking my call after the connection.
Btw I've asked for e-bill of my data card which is of 1499 which is also not provided to me.
Kindly take the necessary steps.
Thanks
Vishal Rajput
I've taken MTS-Mblaze.My MTS Number is: [protected].
When i took the connection they promised me the speed of 9.2 MBps.
But the speed i am getting is below 1 MBps(Attaching screen-shots). I've raised two complaints but they were automatically closed without a resolution.
My Previous complaint# : DEC/86 & DEC/845.
MTS agents (Shiva and Shyam) through whom i've taken connection is also not picking my call after the connection.
Btw I've asked for e-bill of my data card which is of 1499 which is also not provided to me.
Kindly take the necessary steps.
Thanks
Vishal Rajput
hi i was using same devise working fine ty.
Worst Data card
They told 9.8MBps. But the speed of the usage is very worst. The usage speed is only 56KBps. Very worst speed.Poor network range
Hi All, Please don't buy MTS data card, it's total waste, while purchasing they told 5 to 7 MB ps but after getting it its not even 1 MB ps, some times its going below that in KB. i registered many complains, but so far no use.29%
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+91 12 4481 2500 [Corp. Office]
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yours
vijay, from mts