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MTS / Sistema Shyam TeleServices [SSTL]

[Resolved]  MTS MBlaze Data Card — Generation of bills after data card submission

Address:Karnataka

Dear Sir / Madam,

I bought MTS Mblaze data card on 2nov 2011. o[censored]nlimited Rs.800 pack / monTh,

But as The speed was 0.12Mbps i raised a complaint. even after attending The complaint from ur executive problem not resolved.

Hence i decided not to used MTS Mblaze data card and returned my data card on 14Th Feb 2012 along wiTh The pending bill amount of 2130 in receipt of book no. 414 & receipt no. 10342 to one of your executive (SanThosh Mob: [protected])as instructed by your customer care executive.

Even after submission of data card bills has been generated for The monTh of March & April 2012 and receiving regular calls from your executives towards bill payments.

After informing These details to many of your customer care executives, no one has turned up in resolving This issue.

Requesting for your intervention for resolving The issue,

Looking forward for The solution.

Thanks & Regards,
Varun MV
+91 [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Varun,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
Reply
Hi Varun,

As per our records, the customer service team had contacted you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India
Reply

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