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[Resolved]  MTS MBlaze Data Card — No refund, No service

This is Praveen from Pune. I am MTS customer for the past 2 and half years. I bought my datacard from bangalore ITPL and then shifted to Pune 2 years ago. I am using MTS for 2 years now in Pune with broadband speed. But now I am facing problems, I am getting only 1x speed in Pune. So I contacted Bangalore customer care and they said supreme court has banned licenses in maharashtra. So what should I do now? I recharged on 21 March 2013 for 3 months for Rs. 2445 I ussually recharge with rs. 999 for a month but this time it was a good plan for Rs. 2445 so I recharged it and I got trapped. Now customer care is saying they will not give the money back and also there is no alternate way to get broadband speed in Pune. What is my mistake here. I got to know this today only, nobody informed me that services are going to be banned in maharashtra. MTS was knowing that I am in Pune as it reflects in their system but then also they never told me. So what I have done wrong ? Why should I suffer ? I cannot use 1x for my work. I believed in MTS and this is what I got in return. If somebody buys device from karnataka then that doesn't mean that they should be in karnataka for life time. But the customer care person was saying this is how it works. IS THERE ANY LOGIC IN THIS ??? HOW CAN I GET MY REFUND ??? THIS IS A FRAUD CASE AND I AM BEING CHEATED HERE.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  13 CommentsShareTweet

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MTS MBLAZE PREMIUM DATA CARD — THE PLAN OF RS 999

DEAR SIR/MADAM,

I AM FACING PROBLEM IN CONNECTIVITY WITH MY MTS MBLAZE PREMIUM DATA CARD . I HAD RECHARGED FOR RS999/-, ON 24TH OF 0CT AND SURFED FOR 12 GB OF DATA THAEN AS PER PLAN MY SPEED SHOULD REDUCE TO 1X AND I AM SUPPOSED TO DOWNLOAD ANOTHER 18 GB OF DATA BUT THAT IS NOT THE CASE BECOZ AFTER SURFING FOR 12 GB MY CONNECTION LOST AND WHEN I REPORTED THE ISSUE TO THE CUSTOMER CARE THEN THERE IS NO ACTION BEEN TAKEN AND ON 12TH NOV 2010 MY CONNECTIVITY PROBLEM STARTED LAST ON THE FINAL DAY OF VALIDITY THAT IS ON 25TH NOV 2010. AND WEN I RECHARGED FOR ANOTHER 198 RS THEN IT WORKS ON 25 TH.
SO I WANT TO LODGE A COMPLAINT THAT AS MTS IS CLAIMING O[censored]NLIMITED DATA USAGE FOR 999/- BUT DID NOT COME UP TO THERE PROMISE AND I WANT MY 14 DAYS OF DATA BACK i.e. 18 GB OF BROWSING BACK FROM THEM

SO I REQUEST YOU TO PLEASE HELP ME IN THIS REGARD.

NAME:- MANAS KUMAR TIWARI,
MTS MDN :-[protected],
MOB NO:- [protected]

MTS — M Blaze data card bad service

I have purchase 2 Mblaze connection 1 month back. from an MTS Retail outlet in Delhi. Now since I am using it it is getting some problem in MAC OS, as well as connectivity problem in Bhubneshwar/kolkota/haowra , when purchased, it was committed by the same retail outlet that it will working perfectly in MAC OS as well in all above location. Now I have called 2 times and requested same retail outlet 2 times to check, but I am not getting appropriate reply from his side.

Then I mailed 2- 3 times in MTS customer service , called 3-4 times, but not getting any response - neither positive nor negative.

MTS Data Card — Broadband Speed is too little

Dear Sir,

I already complain for speed related problem but MTS customer care do not take any action. MTS Team closed my complain without any information. i call to customer care many time regarding for that. But he said, speed is good so that i closed this complain i found speed.

Below 10 days i found speed : 128 kbps
and right now i found speed : 149 kbps and downloading speed is 5 to 12kbps.

MTS promised and advertise that : 3.1 Mbps Speed but i can't never found this speed..

So that please help me for that..

My MTS Complain No : FEB/6220 and FEB/3567
My MTS Number is : [protected]
My MTS 2 number is : [protected]
My MTS 3 number is : [protected]

Thanks,
Abhishek Kumar Verma
[protected]
i don't get speed well

MTS — No service

i am using M balze mobile 3.1 mbps internet service, which I purchased four days ago. Itr was tols that it is broadband and will be at high speed. But I am getting only 35 to 48 KBPS. It is much less than other service provider non broad band service which comes to 128 KBPS. Are they cheating the custome...company said 300 to 400 kbps download speed...
I have similar rather worse speed and Cust Care doesnt realy Care to take Care of such issues, dont know what to do, this is only 2nd mnth with MTS and i think it was wastage of apx Rs. 3000/- adding to the agony and frustration while working online,

My Name is Tabrez Husain
MTS Card# [protected]

MTS Data Card — MTS Broadband connectivity Bangalore

I purchased an MTS datacard on 25th Dec, they had promised me high speed till 12 GB, But I'm really worried now that the speed is not up to the mark as promised, More over the speed varies or becomes very slow when Iā€™m on the move. I think I've made a wrong choice. Or is there any way to get this better?
My Name is Shiva kumar
Mobile number: [protected]
Wow…You are extremely fast in attending to my problem….very impressive
Thanks very much

Shiva
me too receiving too low speed !!
name:harikrishnan
registered @ k.vel murugan (father)
mts no:[protected]
contact:[protected]
mail:[protected]@gmail.com
same here but recharged oly 798

SLOW SPEED WITH Mblaz ultra @ Rs. 999 per month plan

I just bought the device 1 days back the speed I am getting is 400 kbps in the evening time. During sales, the sales man assured me minimum 2 MBPS in our area, though MTS is claiming that the speed can go up to 9.2 MBPS.

Bill

They are giving me bills, telling lies on phone and mentally harrasing me by giving me warnings. Initially they gave me some offer and after one month they started asking me to proove that this offer was there

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