| Address: | Rangareddy, Andhra Pradesh |
Dear Sir,
This is Dinesh. I have purchased MTS Dongle form MTS Agent in HYDERABAD on Feb-02-2012. When I purchased i asked him for the bill he said to me bill will be mailed & sent to you sir and this is how the process is. I spoke to him daily for 1 week regarding my activation of my connection and bill for my dongle. He compromised me every day saying some connection down issues etc etc. After one week I caught him at the place where I bought and shouted to get my money back if you cannot give me the valid connection. He then said to me that your connection got rejected because photo ID proof was not good. Again the same story repeated. After a week of dozens of phone calls he said to me he will return my money. I spoke to his manager regarding the same and he said to me that he will summon him regarding the same. Again after 3-4 days agent said he met with an accident and could not able to walk so he will be returning on 25-Feb-13. Till date I neither got any refund nor any bill to my mail. Now he is stopped responding to my calls. I finally got to know that MTS has closed operations in AP. Finally I left with Dongles in hand and inactive in status loosing my money with no service and getting cheated. Please let me know what should I do?
Regards,
Dinesh
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MTS Broadband — Fraud regarding money
I had purchased an MTS Blaze data card for high speed internet. i was given a data card with phone number [protected]. I paid Rs 2300 for the data card and Rs. 1000 for the plan which is for unlimited browsing. I have a receipt of Rs 3300 mentioning the above break up.I had purchased the device on 26th August 2010. Till date i.e. 8/09/10 i haven't been able to use my device because they have not updated my plan details. When i call the customer care they redirect to the executive but never pick up the call. i tried for 20-30 times. Also the executive who sold me the data plan is also not picking up my phone calls, I also mailed the issue to the nodal officer of MTS broad band services. but no reply from him also. I further mailed it to his senior officer but from their also no response. I think i have lost my money now and i have been cheated regarding the internet service as their is not connectivity from my home.
When i check the details of my plan of data card on their site for phone number [protected] it shows validity till 18th September instead of 26th September. also the data left is 28 MB instead of 15GB.