[Resolved]  MTS Mobile — I can't recharge on my MTS number

dear sir/madam,
From the 15th Nov. 2009 to till now I can't recharge any types of recharge on my MTS no.([protected]).I also call the customer care(phone no. 155) to solve this problem,but they can't solve.After that I launch a complaint through telephone to customer care on 18th Nov 2009 at 02:40:53 PM and the complaint no. is NOV/4647,even they commits that after launching the complaint they are solved it within 12hr .But till now they are not solve my problem.So please help me about this matter.

My MTS mobile No. [protected].