Mts — no one is resolving my complaint

Address:

Pune, Maharashtra

i have registered my complaint with the MTS customercare executive but it is not yet resolved
At First the executives said your complaint will be resolved in 24 hrs
then they say that it will be resolved in 48 hrs
and after waiting for 47.5 hrs i called them
they say there is still half an hour left
then i called them again after 48 hrs
then they say that it would take 24 hrs to resolve
what the hell is this
my contact no is [protected]
mts persons
i hope you would help me out with this