MTS Prepaid Mobile — About unused charge

Address:South West Delhi, Delhi

Dear sir,

I have a prepaid mobile services of MTS no. is [protected]. From 5th March 2012 i am suffering form a problem that every month MTS deduct from my A/c Rs30 without Use any extra services. And call to customer care he/she told me sorry for inconvenience your amount will return in next 24 hour, but i am already waiting for the return. same action had done in April. than i had call to customer care on 4th may and ask that if any extra services add in my no. please deactivated it, than he told me that no any extra services is active on your MTS no. [protected].than i had recharge of Rs 150. but on 9th may 2012 MTS cut Rs 130 form my A/c. and call to customer care he told me that new song services is active on your no.so, Rs30 had deduct but he is not sure about Rs 100 deduction.and when i told to the representative , i got a massage of renewal of MTS voice Chat than , he disconnected the line again and again.
Please Help me.


Thanks

warm Regards

Rohit Raj
[protected]
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Hi Rohit Raj,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
Hi Rohit Raj,
As per our records, the customer service team had contacted you. We hope that you were happy with the overall experience. Do get in touch with us in case you would like to have further discussion.

Regards
MTS Customer Service India

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