[Resolved]  Mts — Refund Request is not processed more than a month

Address:Chennai, Tamil Nadu

I bought MTS MBLAZE last month and there is no signal after the activation of the device. I requested to refund my money but they said that they can solve the issue within 4 weeks. I am waiting more than a month and also asking for refund but there is no action against my refund request and they are compromising with the words.

If I email them, they are giving irresponsible feedback against this issue. Sales person is not picking my call too.

My Name : Purushothaman
My Mobile Number : +91 [protected]
MDN No: [protected]
Device sold company: Shyam Telecom Limited, New Delhi.
Sales person: Srinivasan
Sales person Mobile Number : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi Purushothaman,

We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.

Regards
MTS Customer Service India
Hi Purushothaman,
As per our records, the customer service team had contact you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India

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