[Resolved]  Mts — SPEED IS VERY SLOW

Address:

Delhi

I purchased one MTS MBLAZE data card from the company on 22-09-12 for Rs. 1099/-
(As MRP OF Rs 2199 shown on the company cartoon ) For which they had provided me a
data card no MDN [protected] But no cash memo for value of data card was
provided , after 2 days o[censored]sing its speed is not coming properly as given by the company
on their cartoon (photocopy of cartoon is enclosed ) i.e. 3.1 mbps
I checked the speed of data card from www.speedtest.net so I found
downloading speed is 0.23mbps, so I lodged a complaint against the lesser
speed on 28.09.12 vide complaint no C[protected] DT 28.09.12
After so many reminder their engineer visit my place on 08.10.2012 for checking
the speed and given a report of 450kbps download speed as 6 times lesser speed
as claimed by the company (Report of company engineer is enclosed herewith )
To see the poor after sales service and lesser speed the divice is useless for me
I had asked the company to either give me a card having a proper download speed
as promisse by them or to take back the card and refund my money back .
The company has acceded to any of my request I pray your honour to instruct the
company to refund my money i.e. Rs. 1099.
I am also enclosing a email recd from the company in which they admit that
speed is very low