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MTS / Sistema Shyam TeleServices [SSTL]

MTS Telecom — porting message not sent and my c.care line disconnect by c.care

sir,
i complaint mts custmor care about porting msg sending failled by [protected] contact no.
Custmor care registerd my complain two time one of 15aug2012 at08.28pm(complaint no. AUG/50867) and sencod is 17aug2012 at 5.00pm(complaint no. AUG/57743).
C.care tell me that your complaint resolved with in 16hour. But my complaint not solve till now. And now my c.care line disconnected by mts custmor care.
so please resolve my problem.
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Comments

i am not satisfied mts curtmor care service. I contact 14aug2012 to 18aug2012 and registerd complain 2 times. But my problem not solved by mts c.care.
Reply
Hi Giriraj Jangid,
We regret the inconvenience caused. Thank you for providing the details. We will ensure that our customer support team will contact you.
Regards
MTS Customer Service India
Reply
Hi Giriraj Jangid,
As per our records, the customer service team had contacted you. Do get in touch with us in case you would like to have further discussion.
Regards
MTS Customer Service India
Reply

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