[Resolved]  Mts — too much slow net speed

MTS Broadband Mblaze — web connectivity not found

Sir,
I have purchased the Mblaze MTS broadband data card. As per company representative mr. Ashwin he said that there was accessabilty of internet through MTS. It was slow accessabilty at the time of demo and he said that this problem will be rectified within day as there work is going on but still dated after week end it is not resolved.

Hence please look into this matter as this become useless for me like white elephant. This is also affecting to my work therefore i hv to go for another broadband conecction if it is not rectified urgently.

My MTS NO. Is [protected]

Hope that you will take it as a good customer, thanking you
yours Truly
Gunwant tapase
[protected]

MTS Mblaze — double recharge of 999, Speed still 144kbps

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Please Help me: MTS Broadband, The Biggest fraud

Postby pankaj.k on Fri Oct 15, 2010 12:22 am
Dear colleagues,

I really need your suggestions on this problem. Please help me out.
Can anyone suggest the right legal action I should take in this case??

I bought MTS M blaze, a broadband service provider in Patna.

A) This company has NO customer care at all.
You can try calling their number and on average it takes 15 minutes to connect to them.

B) If you somehow get connected to their customer care number after 15 minutes of waiting time( Can be more), then also there is no advantage for you. These people dont have any idea of what they are talking. They simply take down the complain and say that Someone will contact you. No one will contact you ever.

C) You can try sending mail to their customer care. I can assure you that you will never get a response.

D) THere are lot of numbers given on their site. If you call them , they will say that they are not the concerned person.They simply put down the phone.

E) If you recharge twice or thrice on the same number, they will happily take your money.

They dont have any system to decline the money in case of double recharge on same number. So both the balance will be shown at a time.The service obviously will be given just once.
Its like paying for the same seat of an airplane twice. They dont mind it.
Thats another thing that they will never give you the service which they are supposed to give.

From last 10 days I am having trouble with this MTS. They are charging me for 3.1 MBPS and I get a pathetic speed link of 144 kbps which is worse than the speed we used to have 5 years back.

After wasting approx 300 minutes calling their customer care, They finally told me to visit the MTS store as they though that my device is faulty.
I visited them and they told me that they dont have any device for the next one week.
The customer juts keeps on loosing in such case.
Once my device gets replaced somehow, the speed is still the same 144 kbps.
Moreover the device keeps on getting disconnected all the time.

I have lost so much of time and money with this Fraud company.
I am not elaborating my problems here. The time lost and the frustration gone through is some thing which I cant explain in words.

This is the worst service I have ever seen from any company in my life.
I suggest you to think twice before buying any service from any such Small company.
The morale of the story is NEVER buy from such small companies which don't have any base at all. They will make your life miserable.
Never go for the cheap options. always choose the reliable products from established companies.

Lastly, Can you suggest the right legal action I should take in this case??
I really want to SUE them and get their Broadband License to be canceled.
Such companies put Our country back to the days o[censored]nderdevelopment and hopelessness. They don't deserve to be in the market.

The mental pain I have gone through Is something which can never be alleviated till I see them shut down.
Please guide me. My number is [protected]. mail is pankaj.[protected]@tutorvista.com.

MTS Broadband Mblaze — PATHETIC SPEED

HI
I HAVE A MTS PREPAID BROADBAND DEVICE WITH MSISDN#[protected] WHEN I SIGNED UP FOR THE SERVICE I WAS PROMISED A SPEED OF 3.1MBPS @NON PEAK HOURS AND 2.5MBPS @ PEAK HOURS.WHEN I JOINED I WAS SO HAPPY WITH THE PLAN THAT I ALSO REFERRED NEARLY 20 OF MY FRIENDS TO MTS...FORGET GETTING ANY BENEFIT FOR BEING A LOYAL CUSTOMER ....SINCE I JOINED MTS I HAVE ALWAYS RECHARGED WITH THE INR999 UNLIMITED PLAN WHERE IN AS PER THE SALES PERSON I WAS INFORMED I WOULD GET 3.1 MBPS SPEED TILL 25 GB AND THEN ONWARDS IT WOULD BE 256 KBPS.BUT THE FACT IS EVERY MONTH I AM GETTING SPEED RANGING FROM 10KBPS-300 KBPS..EVERY MONTH I CALL THEM SPEND NEARLY 18 DAYS IN GETTING THE ISSUE FIXED (AFTER THE RESOLUTION I AT LEAST GET 1.2 MBPS) AND WITHIN THE NEXT 12 DAYS MY SERVICE GETS DISCONNECTED. IF THERE IS AN ISSUE WITH THE SERVICE THEN WHY SHOULD I SHOULD PAY FOR 30 DAYS OF SERVICE AND GET ONLY 12 DAYS OF GOOD SPEED (WHICH IS AGAIN COMPARATIVELY LESS THAN WHAT WAS PROMISED TO ME).

PLEASE LOOKING INTO THIS MATTER SERIOUSLY AS MTS IS CHEATING AND FLEECING ITS CUSTOMERS AND NOT ABIDING BY THE FAIR TRADE POLICIES.

WOW I RECEIVE A CALL FROM MTS TO RESOLVE THE ISSUE I TRY TO EXPLAIN HIM MY CONCERN AND THE MANAGER ON THE OTHER END IS BLOODY ABUSING ME ON CALL (UNLUCKILY THE MUTE BUTTON WASN'T TURNED ON)...IF THIS IS THE WAY MTS AS SERVICE PROVIDER WORKS>>>>THEN I GUESS THEY SHOULD BE BANNED FROM THE MARKET...

MTS — insert and slow

some time insert, every time slow and etc..............

some time insert, every time slow and etc...

Hi Farhan Ali,
We regret the inconvenience caused. Please specify your contact number so that we can contact you to resolve your issue.
Regards
MTS Customer Service India

Hi Farhan Ali,
We value your concern. To assist you effectively, we would need your Contact number to discuss the concern and provide a resolution.

Regards
MTS Customer Service India

MTS Global - MTS Mblaze Internet Speed very BAD - POOR Service


Hello All, As per my bad experience, I would like to suggest everybody to not buy MTS Blaze Data Card. I have purchased the MTS Ultra Blaze - Company claims speed up to 9.8 MBPS. But Actually it never delivers the 9.8 MBPS never... even sometime it creates very hectic problems... Some time - I think daily it not works for 2 to 4 hours... and I have registered so many complains on MTS customer care even sales person who has sold me the Internet connection... Even after facing a one day Internet cut problem, i personally visited the MTS Office at Thaltej, Ahmedabad. I was very surprised to see the company management, there is no responsible person in the company. The Company is really cheater, very POOR Service... DON'T BUY MTS BLAZE - this is my personl experience, and review about MTS Blaze. Thanks