[Resolved]  Mumbai Best Bus — Complaint For The BEST BUs Drivers

My complaint is totally different from this, The ticket checker arrived in the bus While i was travelling in the bus from andheri to jogeshwari. I was not aware that my pass is expired by one day. As there was written Jan 11, i was in imagination that pass will be expired on feb 11, But the ticket checker recognised the same & asked me to pay rs. 77 for the same & also taken my go card away, saying that i will get it from bus depot on monday. But when i reached in bus depot, i could not get it from the bus depot as it was not submitted there. Depot officer told me to dial the same ticket checker but the number is also wrong it seems. The lady who is sitted on the seat of Card is also very arrogand. Pls take action with the person who are not at all useful for the customers help. The Bus is said as for "Lok Seva" but it seems it is not true at all. They are just to harras the customers who are travelling by the same.

Best Bus No 85 — Dont stop

Dear Sir / Mam,


This is to inform you that Bus route no. 85. MHO1, LA 5860. (time 7.10am)never stop at the KALANIKETAN stop. Even thouht the public are standing even after showing our hand they never stop. But why we have to show our hand to make them stop, it's their duty to stop at each and every stop. And they stop the bus far from the stop. On Tuesday 8th March 2011 he stop near the Opera house bus stop when no was standing at the stop were he waited there for 2mins and when there are public standing they never stop.

Kindly do the needfull


Thanks & Regards

I WAS TRAVELLING BY BEST BUS NO 124 FROM BHENDI BAZA TO HANDLOOM HOUSE AND FORGET TO BUY TICKET. IGET DOWN AT HANDLOOM HOUSE BUS STOPE WHERE TWO TC ASKED ME ABOUT TICKET WHICH I WAS NOT PURCHASED THE TC NAME ISS.PAWAR NO 185076 AND E THAPE NO IS 181272 AND THEY DEMAND RS 600 FOR PENALTY BUT I TOLD THEM THAT ON WHICH GROUND THEY ARE DEMANDING SO MUCH AMOUNT THEY DIDN'T GAVE SUTISFY ANSWER THEN THEY SAID OK GIVE RS 177, SO IGAVE THEM RS 177 ON BEHALF THEY ISSED RESEIPT NO 5395 OF ONLY RS 77 AFTER RECIEVE MONEY ANOTHER TC DEMANDED SAME AMOUNT FROM ME SO I GAVE HIM ALSO RS177 AND THEY GAVE ME ANOTHER RECIEPT NO2854. SO IWANT TO KNOW THE CORRECT PENALTY CHARGE AND HOW CAN THEY CHARGE TWO TIMES FROM SINGLE PERSON? I THINK THAT DEPARTMENT WILL DO THE NEEDFULL IN THIS MATTER AS EARLY AS POSSIBLE

Date : 21/03/11

Time : 8:50 am to 9:45 am

Bus Nos. : 180 (3 nos.) / 241 (2 nos.) / 256 (1
no.) / 359 (1 no.) / 459 (1 no.)


Conclusion : Total 8 Nos. buses passes today between 8:50 am to 9:45 am. But no buses stoped at bus stop no. 5 (malvani 5 no.). Every day passengers are facing same problem.

Please do the needful.

Best Regards,

Passenger.

Pls extend 525 from Navi-mumbai till to borival(w).

Around at 9:45am from Marol Naka i got into the bus. Bus no: 290 / MH-01 LA - 5765 It started from Marol Maroshi Depo . & that bus is going to Poisar. I had a complaint of that bus Diver thats while he was driveing he was completely sleeping. He was driving too slow. I saw him he was sleeping. He is still on his way.

Please take some action against him. Because morning time we are all in rush to reach in our offices. If we go early from our home there is no use. coz dirvers are divering slow.

Dear sir
i am kamlakar kambli
jogeshwari (east)
this timeing 8.20 am. The bus 459Ltd is not stoping at Dutta tekdi stop. the one which is infront of Though the bus was not that croweded from two days driver are not stoping at the stop.
i request for u
Thanking you
stopping the bus

Mumtaz Khot,
I leave in Kurla Nehru nagar, d most haunted place in Mumbai, for females, now.
Today 2/04/2011, I travelled by 361 best bus, at 12.50 afternoon n oftently has to travel, for school purpose, each n everytime d driver, n conductor, say 80%, are bad mannered, they dont know how to speak to older ones, to females, they use the shabbiest language. What are dey trying to show, as dey were Govn servant, they can take advantage, and misbehave, with, the passengers.
This is culture of India, not at all, mannnners they have. they behave like beggars are there in buses. The conductor asked me change, I gave, he says le aage jaa, wen I told tameez se baat karo, he says ghar me kaun tere se tameez se baat kerta hai kya, aayi badi, and what rubbishly he said chal chal aage jaa, jyaada shaani mat bannn, what is this, language, he is showing he is Marathi language culture, we all studied History, abt how Shivaji, repected each n every religion, this people just c religion, and start abusing those people purposely, without any any reasons. Please its my heartly request, to take actions to such disgusting remarks made by the conductors to thier passengers. I shall be Obliged
Thanking You.

Joel,
This is to complaint against a C-60 driver. He seems really arrogant while driving, and he hardly waits for people to get into the bus. At times, could be our fault too...But he seems least interested in this Job. Not that he is bad...But least he could do is wait till, all the passengers that wanna board that bus get in at least.

Respected NMMT Bus CEO Mumbai
I am a passenger in mumbai from Airoli Sector -4 to Patni Computer System Airoli.For this distance ticket fare is 6 rupees per passenger in NMMT bus route number-24.The source and destination of this bus is Airoli to Thane.
Today in Bus number MH-04-1886, Route number 24(Airoli to Thane Bus).A conductor (Name is Prakash)
said me 8 rupees fare from airoli sec-4 to Patni Computer System Airoli.When i said its wrong.He used a wrong language and miss behaviour with me.
Please take a such action against him.Otherwise i will go to cunsumer court against him directly.

To whom soever it concerns,

I am one of the daily passengers of the 31Exp. BEST bus, which goes by Rajiv Gandhi Sea Link. Along with me there are many more else commuters and my colleagues, who daily travel by 31Exp. BEST bus. We were very much thankful to the BEST for starting this particular bus on this route. But now, I sad to say that, we all are very upset by BEST decision of SHUTTING DOWN this 31 Exp. due to some loss. We came to know about this matter a few months back. And from then we have sent many request letters to BEST, not to SHUT DOWN this bus. But it seems like those letters didn't worked well.

We all are now very much used to this bus. Even we now we find each other as 31 Exp. family members including the Bus Drivers asnd Conductors. In other words its like we are now addicted to this bus. We don't want to lose this bus. It is very useful for people working town sides like us. It helps us to reach our respective places on time. It takes just 10 minutes from Bandra to Worli.

So, once again, & again & again We All Request BEST from the Bottom Of Our Heart.. that PLEASE, plz, plz... not to SHUT DOWN this 31Exp. Bus.
ALL THE OTHER BEST buses COMMUTERS PLEASE SUPPORT US.

Please accept our requests.
Hope our request won't go waste. And we say heartily... East or West, BEST is really the Best. We love BEST services.

Thank You.

Sharon,
This is a complaint towards Driver with a batch no.8695 of 84 Ltd Bus.I boarded the bus from Santacruz Depot at 9.40am and this person was comparatively very slow in driving the bus thats Ok but when the Worli Naka signal came the bus was caught in traffic, this person at that time got a call on his cell so he received it after he was talking for 5mins the signal started but this person would not drive the bus so I intervened as I had to get down on the next stop and it was getting late to reach office.I just told him to cross the signal soon so that the red light doesn't get on and we get caught again for 10mins. To my surprise he very arrogantly tells me that just keep quiet this is Maharashtra and just shut up and dont tell me what to do.Thats when I told him that I am just asking you to cross the signal in time but you are also receiving a call whilst driving this is an offence.He just back fired and said what will you do, you will complain go and do so. He then told the conductor that take a piece of paper and write my batch no. and give her I dont get frightened by people like her.I tod him that I had already seen the batch no. and I do not need it written down.He then purposely drove very slowly to the bus stop.I think what these drivers are doing is not write because they are not doing their job well and also creating racial discrimination among the passengers they are carrying.Please take some good action against him so that I do not have to go higher

This is regarding the AC Star Bus AS1 transitting from Thane (Cadbury) to Backbay Recl. Depot. Can the bus change the route. Instead of the bus waiting at Mantralaya i.e. Sachivalay Gymkhana why doesnt it pass from Nariman POint i.e.Shipping Corp. of India and then go to Backbay Recl. Depot so that people getting down at Nariman Point do not have to walk further for 10 mins. People working near Bajaj Bhavan have to walk for 10-12 mins. So kindly consider those people too. There is no AC bus for people working at Nariman POint from Thane.

Why dont you'll start a AC Bus service I mean the star bus service from Kalwa - Parsik Nagar (Thane) to Nariman Point as there are many people travelling to VT and would want to avail of this facility.Kindly consider

Hi,

This complain is regarding the 496 bus service, I travel by this bus daily, this bus is from Teen Hath Naak to Agarkar chowk, and the bus is always crowded, they have started 496 from Agarkar Chowk which should have been useful for public, but its just not helpful, I have always notice the bus driver driving the bus so slowly both the morning as well as evening, and all other buses and vehicles over taking the bus and going ahead. This effects the people who have to reach office or home on time, when we ask the conductor or the driver, they just do not answer properly and make noise and speak so rudely as if we are wrong, If there's traffic its understood, but if the road is clear then why are we facing this problem.
These 496 bus drivers (Teen Hath Naak to Agarkar Chowk) drive so roughly, they r just not bothered about people in the bus. They don’t even stop at the bus stop, its very difficult for ladies, children to enter the bus, there are times when people fall as people are unable to enter or climb the bus. This is just not acceptable, why can't we have better bus service? This is a serious concern I request you to kindly address this issue.

BUS NO...MH 01 LA 5167

TIMING : 7.45 A.M BANDRA TO KURLA...

BUS NO - MH 01 LA - 5167

BANDRA TO KURLA ( bus no. 310)

TIMING : 7.45 A.M.AT BANDRA...THURSDAY / 18th Aug'2011

My complaint is why BEST drivers do "MANMANI" for stopping the bus at all the stops..They all are not ready to stopped the bus at all the bus stop.2day i faced the same situation..BEST has given permission to stopped the bus no 310 at "ANJANABAI NAGAR" stop also. but bus driver refussed the same and stopped at next stop directly at "KURLA DEPO" stop. Every time we general public suffer all the problem..

Complaint against :

BUS NO - MH 01 LA - 5167

BANDRA TO KURLA ( bus no. 310)

TIMING : 7.45 A.M.AT BANDRA...THURSDAY / 18th Aug'2011

I stay in goregaon (east).I travel by bus route number 451 Adarsh nagar to goregaon stn. The Bus service is worst than bad.Every time 2/3 buses are together people get late students too hope you will listen my complaint and keep the busses on time

I am Stay In baiganwadi. everyday I used To Travel By The Bussss..
just want to tell u that in the bus A person does not work properly conductor & driver also...
buss stop par rukana zaruri nahi samjhte bhale phir kisi ka kuch bhi kaam ho magar wo apni marzi k mutabiq hi bus rukate hain or chalate hain this is not fair..
in ki waja se un saare logon ko pareshani ho rahi hain jo bus travelling karte hain..
plz do the work with rul's & regulation...




shabana ansari