[Resolved]  Mumbai Customs Department — Customs have not released EG[protected]JP yet

Hello,

Its been one week indian customs is holding my package (EMS EG[protected]JP)

the pack does not contain any valuable stiff. its only clothing and baby related toys and stuff

Please lookinto this complaint!!

Regards
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear sir,



I m SVRCSEKHAR DHULIPALA Good evening sir,



Plz confirm the correctness of the invoice :



Ref no:00187111 Airway Bill no;[protected]

Shipper: Diplomatic Philip Botono
Fast Way courier company diplomatic
Agent London united kingdom.
Port Of Discharge: Mumbai Airport.

Port of loading:Stamford-London
united kingdom.
@ SVRCSEKHAR DHULIPALA
Hello Sir, I am Ninad from pune. Yesterday I received my mobile phone sent by my friend abroad. He had ordered it online from EBAY. But, the phone I received is totally different from the one my friend had sent me. The box, CD, Manual, everything belong to the ordered phone. But the handset itself is different. Obviously the one I received is cheaper than what my friend had sent me. The parcel had gone through Mumbai Customs. And not to mention, I received this parcel after continuous 1 week sleepless efforts for begging for my own parcel with Customs office. Could you help me out with this?
Sir,
I would like to know action about my last previous complaint INDIAN CUSTOMS AND EXAMINATION DEPARTMENT, MUMBAI MY PARCEL DELAY.
This is MAK i purchased a Acer Tablet PC from www.EBAY.com on 12, july 2011 from USA seller which was shipped from UPS with the following track id EC[protected]U. I tracked it regularly and lastly i found that my product was landed in MUMBAI CUSTOMS AND EXAMINATION DEPARTMENT on 24 july, 2011.

To my patience lately i recieved the letter on 8/8/2011 stating my parcel EMS bearing no. CED/BY 11243/11 Requesting the following documents with in 15 days.

1. Proof of Payment
2. Product invoice / Product Catalouge.
3. A personal note.

Following the Request i provided them the documents. I used Aramex Courier to avoid delay and tracked the courier to check the documents shipment status to my knowledge it shows that the documents were recieved by the Customs department with their stamp on Aramex Delivery reciept "STAMP----PUC--893583" on 24-Aug-2011 @ 14:30 ist.


As of now today is 16 September, 2011 i have no clue what is the status of my product and its delivery. I was not expecting these much delay from Indian Customs one of the government departments .

So please kindly help me out of these disgussed situation and get my product home.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    India
    File a Complaint