[Resolved]  Mumbai Passport Office — Non receipt of Passport till date

Address:

Mumbai Suburban, Maharashtra

Sirs,

I, Prerana Gurao, had applied for a new passport along with my 1 year old son, Master Anay Gurao, on the 25th Feb 2011.

After a month we had gone through the routine procedure of Police enquiry in the 3rd week of March 2011 & the necessary submission of documents & were assured that our respective passports would reach us by the be end of April 2011.

After a long wait, in the month of June 2011 & I checked our status online & was surprised to see that still both our Police verification report was pending. After talking on 1090, we were informed that our reports would be cleared by the end of that particular week. Next week after the follow up, I was further surprised to know that my report was cleared but my infant son's had not!! His report would be cleared only after a week. We were asked to be patient & wait for a couple of more days.

In the month of August 2011, I was pleasantly surprised to finally receive my passport but my son's passport still eludes us. I do not know whom to ask now as the no. mentioned on the website is never picked. (Have been trying since August!!)

Would like to formally register a complaint against the offenders.