Passport Office Mumbai Complaints & Reviews

We had applied for my 7 year old daughter's passport renewal on 08/12/2025. The same day, a police office came home and police verification was done. On 10/12/2025, the status of passport application changed to - ''Police report has been submitted by Sion Police Station, Mumbai and sent to SP Office, District Mumbai for review''.

The file no. for passport application is BO[protected].

After this, there has...

Dear Sir

This is Zahid Janjirkar. I have been trying to connect with you by call as well as by mail to get the information about my Wife’s and Daughter’s Passport which is been submitted on 23/04/2025 but the passport is not yet received.
Police verification has also been done as I visited to the Regional Police Station to get the information. According to the below information, the Police verification is done:br...

I applied for a fresh passport on October 11, 2024. The application has been pending for police verification for three weeks, but I haven’t received any call from the police station. I went to the Dindoshi Police Station to inquire about the verification process, and they gave me a contact number for a policeman responsible for the verification.

I called him many times, but he kept saying he would come today or tomorrow, and...

I have completed Passport Police Verification at BADLAPUR WEST Police Station, Thane City on 20 July 24 for Passport Renewal. However, the Passport has not been received yet.

Current Status
Police report has been submitted by BADLAPUR WEST Police Station, Thane City and sent to Commissioner of Police, District Thane City for review.

The file number is: BOF[protected]
Name: Ashraf Ali
br...

This is wrt to passport file number BO[protected], the application was completed on 8th May, 2023 at PSK-Andheri. Even after 30 days not a single police officer had come to the premises and rather I had to visit the police at least 10 times to follow up and give some additional document or the other. Then it was further kept under review at SP office. It again came back to mulund police station and almost after 45 days it passed on to regional...

File No. BO[protected]
Name:- SAMI AHMED SAFIK SIDDIQUI
Status show:- police report has been submitted by Antophill police station, Mumbai and sent to SP office, District Mumbai for review.
Please solve my problem

I applied passport last 2 months back. where did the police verification done and when I checked the status, the SP office was showing pending there, so I went to the SP office to find out....

Respected Sir/Mam

I have submitted my passport application on 25/02/2022 I have clear my Police verification from Malad police station and my status is still pending at sp office for review. The local police officer says they have submitted the verification to the SP office 15 days ago . Then yesterday I got a text msg from psk that my police report is yet not finalized by sp police.
Please look into the matter. Please...

Respected Sir/Mam

I have submitted my passport application on[protected], I have clear my Police verification from Dindoshi malad police station and my status is still pending at sp office for review. The local police officer says they have submitted the verification to the SP office 10 days ago .
Please look into the matter. Please do the needful, it a small request .

Name: Sara Naik

File...

Plz help me to get my passport... Posport have been dispatched by passport office of mumbai on 10/06/20 and now the current status shows that it has been dispatched from the panvel sorting l 2 u
But still i have not received it.. Plzz help me as i have to submit my passport to the embassy for my visa purpose plzz help.....

I am giving a complaint about my sister passport. I was applied for new passport on 09/07/2018

File number bo[protected]. Police verification also done... But from 25/07/2018 file status

Show, 'police report has been submitted by sahar police station, mumbai and sent to sp office, district

Mumbai for review.' how much time it will take for review? Its already delay almost 40 days completed br...

Could someone tell me why OCI card issuing process lasts not 3 months, as mentioned on government website and slips given at FRO office, but more than 4 and half months? Also, I would like to know why FRO Mumbai is never reachable by phone. And also, why officers don't tell any clear answer regarding how much time the processing of application will take more. Thank you for your attention....

Dear sir/madam,

For last few days i was trying to reach fro office in mumbai by calling there continuously, but till now haven't got any response.
I would like to enquire about the status of my wife's oci card application. we submitted documents at office in mumbai on the 3rd may and to the date more than 3.5 months have already passed. could you, please, provide us some relevant information?

Name - nataliia...

Dear sir, I have not received my passport since last 6month where my PVR is clear. I were registered complaint 4time to concern Malad Passport office, Mumbai but each time his reply that it is in process. please advice what should I have to do to get my passport. My passport detail is as below. Bhavya Jain s/o Vikas kumar Jain DOB. 30.9.2006 File No. Bo[protected] Ref. No. [protected] Bhavya Jain S/o Vikas Kumar Jain [protected]...

Hello team,
I am awaiting my PCC letter which shows that has been dispatched however having no intimation about the arrival, it has been returned back to RPO Bandra Office.
Left multiple emails to confirm the re-dispatch of the letter, have got no response however customer service team has confirmed on the call about the re-dispatch but no new tracking number received on website.
An appointment is booked and the date is 06th June’25
Not sure what is the hold up. Kindly look into it and assist assuming this is the last option to further get the issue resolved.
Email ID: [protected]@gmail.com - This is the email ID used to email the RPO office located in Bandra.

Hi sir we have submitted our passport and it’s been passed from sakinaka police station and still the status is the same from past few days, file number B[protected], plz get it done asap as my sister is pregnant and my mom need to travel anyhow to singapore, plz it’s a request

Need help, my passport has stuck in regional office at BKC it has almost 5 months till now I have not received my passport. Please help me to how can get passport as soon as possible.

I am continuously trying to inquire about the status of a passport application with File Number: BO[protected] on behalf of my father.

According to the Passport Portal, the status of my application shows as "Passport application is under review at Regional Passport Office." The last received SMS was regarding police verification, and I wanted to confirm that I have already completed all necessary formalities on my end. Please let me know if the police verification process has been completed and if any further action is required on my part.

I have not received any response from Passport Seva's end, and the status on the Passport Portal remains unchanged. I would appreciate it if you could provide me with an update on the progress of my application and the status of the police verification process. As this matter is time-sensitive, I request your prompt attention to this issue.

If there is any reason for the delay, please let me know, and I would appreciate it if you could escalate this matter to the relevant authorities to expedite the process. I remain eager to receive my father's passport as soon as possible and would appreciate your kind assistance in this matter.

Thank you for your time and assistance.

My son who is now 8.5 months old submitted our passport application on 6th Feb and it’s more than a month now it’s under review at SP office . Request you to expedite the process and dispatch my baby’s passport at the earliest… waiting for a positive response

Hi Sir

I'm Manav Rajesh Bhansali,
I had applied for my Passport in the month of October and it's been 6 months and I haven't received the passport yet. I have done police verification twice in these 6 months post RPO verification as well. However, the status is still showing "Passport under review at RPO" from last 2 months. RPO haven't commented on the issue/clarification required.
Request you to look into the matter and update me with the status regarding passport!