Passport Office Mumbai Complaints & Reviews

Hello team,
I am awaiting my PCC letter which shows that has been dispatched however having no intimation about the arrival, it has been returned back to RPO Bandra Office.
Left multiple emails to confirm the re-dispatch of the letter, have got no response however customer service team has confirmed on the call about the re-dispatch but no new tracking number received on website.
An appointment is booked and the date is 06th June’25
Not sure what is the hold up. Kindly look into it and assist assuming this is the last option to further get the issue resolved.
Email ID: [protected]@gmail.com - This is the email ID used to email the RPO office located in Bandra.

I applied for a fresh passport on October 11, 2024. The application has been pending for police verification for three weeks, but I haven’t received any call from the police station. I went to the Dindoshi Police Station to inquire about the verification process, and they gave me a contact number for a policeman responsible for the verification.

I called him many times, but he kept saying he would come today or tomorrow,...

Hi sir we have submitted our passport and it’s been passed from sakinaka police station and still the status is the same from past few days, file number B[protected], plz get it done asap as my sister is pregnant and my mom need to travel anyhow to singapore, plz it’s a request

I have completed Passport Police Verification at BADLAPUR WEST Police Station, Thane City on 20 July 24 for Passport Renewal. However, the Passport has not been received yet.

Current Status
Police report has been submitted by BADLAPUR WEST Police Station, Thane City and sent to Commissioner of Police, District Thane City for review.

The file number is: BOF[protected]
Name: Ashraf Ali
br...

Need help, my passport has stuck in regional office at BKC it has almost 5 months till now I have not received my passport. Please help me to how can get passport as soon as possible.

This is wrt to passport file number BO[protected], the application was completed on 8th May, 2023 at PSK-Andheri. Even after 30 days not a single police officer had come to the premises and rather I had to visit the police at least 10 times to follow up and give some additional document or the other. Then it was further kept under review at SP office. It again came back to mulund police station and almost after 45 days it passed on to regional...

I am continuously trying to inquire about the status of a passport application with File Number: BO[protected] on behalf of my father.

According to the Passport Portal, the status of my application shows as "Passport application is under review at Regional Passport Office." The last received SMS was regarding police verification, and I wanted to confirm that I have already completed all necessary formalities on my end. Please let me know if the police verification process has been completed and if any further action is required on my part.

I have not received any response from Passport Seva's end, and the status on the Passport Portal remains unchanged. I would appreciate it if you could provide me with an update on the progress of my application and the status of the police verification process. As this matter is time-sensitive, I request your prompt attention to this issue.

If there is any reason for the delay, please let me know, and I would appreciate it if you could escalate this matter to the relevant authorities to expedite the process. I remain eager to receive my father's passport as soon as possible and would appreciate your kind assistance in this matter.

Thank you for your time and assistance.

My son who is now 8.5 months old submitted our passport application on 6th Feb and it’s more than a month now it’s under review at SP office . Request you to expedite the process and dispatch my baby’s passport at the earliest… waiting for a positive response

Hi Sir

I'm Manav Rajesh Bhansali,
I had applied for my Passport in the month of October and it's been 6 months and I haven't received the passport yet. I have done police verification twice in these 6 months post RPO verification as well. However, the status is still showing "Passport under review at RPO" from last 2 months. RPO haven't commented on the issue/clarification required.
Request you to look into the matter and update me with the status regarding passport!

Respected Sir/Madam

I have submitted my passport application on BO[protected], I have clear my Police verification from Charkop police station, Kandivali and my status is still pending at SP office for review.
Please look into the matter. Please do the needful, it a small request .
Name: Sara Naik

File Number : BO[protected]

Date of Birth: 16/10/1997

Mob: [protected]

Thanks & Regards,

Hello,
My name is Pratibha Chaudhary, I have applied for passport on 13/06/2022 my ARN no is 22-[protected]/ File No. BO[protected] and got appointment dtd. 05/07/2022 location PSK Thane II for physical documents I visited that day for verification and after verification got mail stating that (Initiation of Police Verification Request) and i submitted required documents to police for verification on 09/07/2022 but still today's date 27/08/2022 the status is showing that (Police report has been submitted by Bhandup Police Station, Mumbai and sent to SP Office, District Mumbai for review.) I just want to know now how much time it will take for my passport or whom should i contact for this issue.

File no BO[protected] its been 3 months but passport of 2.5 yr old kid has not been received please expedite.

Ph-[protected]

I had submitted my passport for renewal on 17/05/2022. My receipt number is BOMF[protected], File no. BO05C[protected], Name : Hina Bharat Sanghvi. I have still not received my passport. Repeated calls to the passport office have not helped. We also went to the office physically, but they told us to email the compliant, which we have done. Still we have received no answer.

My PCC appointment was on 8th July, my police verification was done on 30th July, I asked the police official why the process is delayed He said my file was sent to another Police Station finally the verification was done on 30th July, after that there's no update about the same . I've checked status update on passport website please help It's Urgent

I have applied for passport in the month of March, 2022. Now it is almost August month I haven't received my passport yet, firstly they told me to provide village document I have given them ration card. Then, secondly there was a name change issue of my father they told in my birth certificate for which I have already given them a gazzette and newspaper ad. still again and again they are returning the application stating same reason as above mentioned. And, now the status is saying that I have to go for police verification at police station which I have already done 10 days before but status is not been changed. It is a request to look into this matter it's urgent for me I have to go abroad for further studies.

Dear Sir/Ma’am.

I SALONI AGARWAL am Thankful to the Canadian law which facilitates visa process online along with passport renewal . Due to Covid I was unable to renew my dependent work visa by 3rd oct 2020 and had to fly back to India .

I had reported this case previously to consec.[protected]@mea.gov.in, welfare.[protected]@mea.gov.in, I am thankful to Mr.Dheeraj Pareek who was able to listen and help me to get me a viable person to connect on this matter further . With the help of [protected]@international.gc.ca I have submitted it to delhi-immigration.[protected]@international.gc.ca . Further researching on gcc.ca on marriage fraud I’m writing to you

I Saloni Agarwal residing at Mumbai having contact no. [protected] is writing you this letter for the purpose of informing you about fleeing away of my husband and a strong apprehension of my rest of the in laws trying to flee away from the country to escape from the legal action that legal authorities shall enforce against them.

I have complained against my husband and in laws in the FIR dated 11.05.2022 stating about all the harassment I had to undergo due to their illegitimate demands of dowry furthermore attempting suicide while residing with my husband at Canada due to his immoral attitude, physical and mental agony caused on his end that forced me to take my life away.

That today I have complained against my husband and in laws for the dilemma I had to undergo due to their ill treatment as well as unlawful demands as stated in the FIR. That immediately after the complaint I was informed that my husband fled away from the country to Canada and is currently trying to renew his passport from Canada itself. That I further stand to be informed that my husband is trying to seek permanent resident status in Canada and also trying to call away all my in laws mentioned in the FIR to Canada.

I was completely unaware that he was trying to do a fraud with me by marrying me, making my life so difficult but still supressing me to coperate with him for his Permanent residence documents as he got better points now because he’s getting a spouse. I say that he also kept me blindsided by not giving me access to his file . He smartly emotionally blackmailed me to get the paper work done and just at the time of bio metrics, instead of informing me, he went ahead with his bio metrics alone. In this whole process I say he kept me in India after oct2020 so that I wouldn’t be able to track his whereabouts.
His whole family another chance to harass the soul out of me as im living in my matrimony house .

I am left upon the hands of the authorities of India to seek justice in this entire dilemma caused by my husband and my in laws who had been continuously demanding dowry and due to my family’s incapability of providing them as and when they demand, I had to undergo physical as well as mental agony for past two years..

I am writing you this letter for requesting your good offices to not renew the passport of my in laws till the proceeding is pending before the Hon’ble Court in Mumbai, Maharashtra and if necessary issue a look out notice against my husband as he fled immediately after understanding that I cannot tolerate the atrocities anymore and will be compelled to lodge a complaint against him and my in laws.

I am in the hands of the authorities before whom I have expressed the pain I had to underwent, I hope and pray that the authority vested in your good self is exercised to bring my cause to justice.

Respected,

I am Uttal arun lohar residing at Kalyan, Maharashtra requested for Police clearance certificate file no. BO[protected] on 1/6/22 and local police verification done on 13/6/22.
I am yet to receive certificate and as discussed with customer care executive file is at SP office.
Requesting you to please update or let me know when can i expect my certificate.

Regards,
Uttal lohar
[protected]

File No. BO[protected]
Name:- SAMI AHMED SAFIK SIDDIQUI
Status show:- police report has been submitted by Antophill police station, Mumbai and sent to SP office, District Mumbai for review.
Please solve my problem

I applied passport last 2 months back. where did the police verification done and when I checked the status, the SP office was showing pending there, so I went to the SP office to find out....

My passport is pending at sp office previous 2 months after police verification
Why it takes too much time
Pls forward the process