[Resolved] Myntra.com — Poor quality Product

pradeepsaran

from Delhi, Delhi

Address:

Bangalore, Karnataka

Hi All

I bought a Handbag as a gift for my Fiancee on 31st Jan 2012 and its been hardly a month and now its torn ! When I spoke to the customer service they bluntly said they wont be able to do anything unless otherwise we have tags that came with the bag. Unfortunately it was a gift and I removed the price tags.

They dont even accept the fact that I have a bill on the purchase with all the details and they still dont intend to help me anyway.

The customer support escalated the call to a manager who was much more blunt and didnt even try to help me anyway !

I would strongly recommend not to fall into the trap for all discounts !! And at the end of the you land up wasting more time and money !! Sad that the cost of the handbag was 1500 and they dont even have a warranty / Guarantee of any sort and Sad to know that its a branded product ( Lino Perros Women Golden Strap Brown Handbag )

And Mytra's 30-refund policy says -one should have all price tags that came with the product and the product should be re-sell able ! Myntra blindly cheats the customers by selling poor quality products to their customers with these kind of clauses that one can never get around !!

SAD SAD SAD !!

Order No: 2195501

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Aug 13, 2020

Complaint marked as Resolved

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Comments

bajaj

from Bengaluru, Karnataka

appearing on search engine or ads doesn't means u would not be impacted with such support u r going to loose site popularity and customer trust.

manandhingra

from Mumbai, Maharashtra

same also

madhes

Dear Friend,

I too bought Shoe and Sandals, both the Quality are toooooo bad. Better we have to go to shop directly.

Myntra is hopelessly bad.

Regards,
Madhes

d2012dd

from Gurgaon, Haryana

I too have had a bad experience with Myntra whereby the customer service has not responded to multiple emails to get a returns packet collected. On calling the Myntra customer service numbers one is put on hold for a long time or the line simply gets cut. Once when I did get through, the service-person confirmed to us that the packet would be collected in three days and two weeks later we are still waiting. Myntra of course has not responded to other emails we have sent and we have given up trying to get through to them on phone. After this unprofessional service we are very disappointed and will make sure we do not use Myntra for future purchases and will also spread the word among friends and colleagues about the bad service.

Very disappointing.

nnny123

Sir,

This is regarding order number 4862755,which is of Nike blue lunar swift shoes.I received the same on 31st December 2012.The packing has been usually good from myntra,but this time i received the item in just a box(the price was there on the bag),meaning there was no rate tags attached to the product.I wore the shoes for 1-2 hours and was extremely disappointed with the product ever since.the stuff felt extremely cheap and of poor quality.It felt like an Old stock and inferior product.I have been using running shoes for a while and was extremely dissatisfied about this new shoes i have bought and my precious money have been wasted for nothing.I didn't expect such an experience from a reputed site like Myntra..The originality of the product also seems questionable