Myntra.com — cashback not received

Address:

Bangalore, Karnataka

I had placed an order for Gas Men Pass time Grey Casual shoes on 25th February 2012 for Rs 2000.00 and my order id was 2362809. Due to misfit I had to return the same on same day through DTDC couriers and my return id is 23074 and my consignment number for courier is b81144351. It was delivered at Myntra's Bnagalore address on 29th February 2012 according to DTDC website.

Then when i called for cash-back which i have not received, Their customer care agent said they needed a Proof of Delivery. Therefore I emailed them the Proof of Delivery to [protected]@myntra.com on 18th March 2012. Now whenever i call on their customer care phone number [protected] they just tell me they are working on it but they have no information as of such. They have withheld my money and are not being cooperative with me at all.

Please help me get my money back and take appropriate steps to punish those violating my consumer rights.