Myvirtualplaza — Refund is pending, poor customer service

Address:

Hyderabad, Andhra Pradesh

I placed an online order for Micromax A110 Canvas2 phone on 19/12/2012 at www.myvirtualplaza.com. The Merchant Reference Number is MVP0012067.

I called their Customer Care on[protected] to cancel the order. Their representative said that refund will be given within 1 to 2 working days. However, it is still pending.

Their website says:-

You can call or contact us for any kind of help like:

For mobile phone's enquiry :- ravi.[protected]@myvirtualplaza.com
For camera's and other Products enquiry : - rupesh.[protected]@myvirtualplaza.com
For vendor and affiliation related query's : - [protected]@myvirtualplaza.com
For Complaints : - [protected]@myvirtualplaza.com
For Technical Related Problems : - [protected]@myvirtualplaza.com
For logistics related query : - [protected]@myvirtualplaza.com

CEO : Write to me

Give me a reason and I am open for a dialogue with you. Reasons can be as diverse as it can – may be you saw a recently landed gadget, grabbed a lucrative offer for some appliance, or got an interesting idea for bettering MVP – I value your words. And besides, if you want to partner with us some way, you are welcome!

I am just a mail away at [protected]@myvirtualplaza.com


India Address
A-11 & A-12,
3rd Floor, Banjara Gardens,
Road no-12,
Banjara Hills,
Hyderabad - 34.
Telephone:[protected]
Mobile: +91- [protected]

UK Address
FLAT 6 65 STRATTONDALE
STREET,
CROSS HARBOUR STATION,
LONDON,
ENGLAND,
E14 3HG

Warehouse Address
8-1-284/OU/499,
F-1 & S-1, 1st Floor,
OU Colony, Shaikpet
Hyderabad - 08.