[Resolved] Naaptol — recieved defective product
On 02/09/2009 I recived 8GB spypen video/audio recorder+pendrive & I paid rs 1690 my order no. is 44180 but when I opened it was defective & writing instrument was not working . I complained immediatly but it is 50 days gone till now not resolved. I think it is totaly froud company
Complaint marked as Resolved Feb 24, 2017
Verified SupportNaaptol Online Shopping Customer Care's response Dec 30, 2009
Dear Mr rakesh varma,
we are apologies you, we are very sorry about to inconvenience you,
we will solve your problem
as soon as possible. any query about that please call us we will happy to help you.
THANK YOU HAVE A NICE DAY.
Verified SupportNaaptol Online Shopping Customer Care's response Feb 01, 2010
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. If you are facing problem then please revert on [protected]@naaptol.com or else you can call on customer care No. [protected].
Naaptol Customer Care.