[Resolved] Naaptol.com — Cheated by sending repaired product | |||
Sir, I had ordered a product from Naaptol.com on 06 Feb 2013 and my order No. was 5931287 (Micromax mobile A30) and then it was shipped vide AWB no. [protected] through Bluedart Courier. I received the product by paying 3820/- Rs. Cash On Delivery on 12 feb 2013 and eagerly i opened the packet and started the mobile but i found there was a problem in the touch screen as the touch screen of left side of the mobile was not working properly hence I immediately contacted with customer care at [protected] and complaint about that when he given me an adress as "Khasra No.386, Gali No.2, A-Block, Mahipal pur Extension, New Delhi, 110037" and told me to Repack the product as it is and send at the said address for replacement. I did the same and sent the product at said address through Bluedart courier vide AWB No,-[protected] on the sade day i.e. 12 Feb 2012 which was delivered at your office on 16 Feb 2013. Again after waiting of 20 days, I received the product through Bluedart courier on 08 March 2013 vide AWB No. [protected] but instead of receiving a new replaced product, I got the same product with lot of scraches and was repaired. Tell me that if any person pay for a new product then why he shall accept the repaired and old defective product. Hence again I contacted with customer care executive namely Anita and complaint about this and requested for cancellation of order and refund/Money Back, who given me a complaint no. 4170679. I am feeling so harrased and want my money back but they are not responding to me. It is therefore humbly prayed kindly take legal action against naaptol.com and arrange to return this defective and repaired product and refund/money back. I advise and request to every body to not buy any product from these naaptol.com type cheaters otherwise you will face a lot of problems like me and also waste your money. Sir I have complete documentary and email proof of above and i can submit before you at any time. Thanking you Thanking you. Yours faithfully Vinod kumar tiwari Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Naaptol.com — Cheated send wrong material
I have purchase 3 nos stanless stell mug which is said to be keeping hot or cold coffee for long time for rs.488 plus delevry charges. But they send me tiffin box with platic container.I have complaint to them but no action is taken
myOrder Number: 2589516 date 7th october 2011