[Resolved] Naaptol.com — Non delivery of product | |||
Dear sir/madam, This is to inform you that i have purchased a boss e-phone from naaptol.com in 10 march 2010 for rs.5200/- in goa, but got a faulty product and returned back to their vendoe as per details and address given by naaptol customer care and they recieved it on 15th of march, and i specially wrote in the courier that it has to be send to my delhi address as i am going back from goa to delhi on 17th march as per my office transferred me back to delhi, and also from sme day when i sended the courier back i informed to their custmer care regarding delivery of my phone in delhi address and ahve called them several times to update my delhi address and they said, yes u will get it i delhi, but again they sended it to my goa address which was my rented house and nobody lives there, and ven then they got back the courier from blue dart courier on 19th march and i have been calling thm from that day 2-3 times a day from delhi to mumbai at customer care and they r saying u will get it soon but till today i have not got it and yesterday their supervisor meena said that you cannot get it in delhi and we can only send u in goa, which is a harrasing statemnt as i told them that please send it to my delhi address and i will pay the courier charges, but they r not responding properly on phone and nor delivering my phone, i please requesr to take a necessary and strict action against this fraudy company and help me getting my phone. Please its a humble request from me to you that please do the needful and help me out with my mobile or money. Thanks & regards Aman. Amola Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved Verified Support May 22, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, Would request you to kindly provide us with your order number or Conatct Details so that we can help you effectively on your complaint. You can also reach us at our customer care number i.e. [protected] Thanking you in anticipation. Regards, Naaptol Customer Care. | |||
 2 Comments | |||
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ordered Micromax A110 SuperFone Canvas 2 on 11th jan. till date no delivery. courier guys say the shipment is missing. naaptol tells me to wait 24 hours, daily. daily am calling them, and daily they are telling this.
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
i am planning to buy few products from your site and want to be regular customer of yours as i am form middle class and married and cant afford very higher prices i hav gone through the various places in india.I have recently joined a job and planning to buy few products from u.I hav some queries.
1.can i get delivery at vaishali, ghaziabad, delhi, NCR region.
2.Can i pay by cash after recieving and checking the product.
3.how many days will it take for delivery.
4.is there any warranty for product
my mail id is [protected]@yahoo.co.in.if possible inform me.
thanks,
Ranjeet Singha