[Resolved] Naaptol.com — No refund of faulty HTC EVO 4g | |||
I buy HTC EVO 4G from naaptol. my order no is Order # 3687827 date 30/30/2012 After getting it I found that it is not working with reliance CDMA in India. I contacted naaptol customer care and as per his instruction I send back my htc evo 4g with all the original packing by trackon courier awn :[protected] dated : 11/4/2012 there is no refund or nothing positive reply since then. I write 3-4 time to naaptol and alpha radio but no reply from them. I also tried to contact customer care no of alpha radio but it not working or nobody is picking up phone. I personally suggest do not buy anything from naaptol very bad service. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Mr.Bhalodia,
We were trying to reach you on:[protected], but at that time you were not contactable.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque Favoring : Jayesh Bhalodia Amount : 15798.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.
We were trying to reach you on:[protected], but at that time you were not contactable.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque Favoring : Jayesh Bhalodia Amount : 15798.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We were trying to reach you on:[protected], but at that time you were not contactable.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque Favoring : Jayesh Bhalodia Amount : 15798.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.