[Resolved] Naaptol / E3300 Boss Mobile — Cheating - fraud | |||
Thanks for writing this complaint against naaptol for e3300 boss mobile... As i have got same experience.. My mobile is also not getting charged at all... Even after several complaints - complaint no 133476 & 133513.. I have still not got the battery replacement and also even though i paid thru credit card on 3rd may.. I have not yet got my free watch till today (4 june 2010)... Even after several requests on phone no. [protected]... They had delivered the mobile only on 21st may.. As the booklet suggested i waited till battery got fully switched off on 24th may and then put it to recharge for 3 hours as writen but it did not get charged at all so on 25th may morning i had complained with naaptol.. The executive told me to try the data cable to charge so tried that as well for 3 hours, still it did not get charged. Immidiately i informed naaptol about this and they confirmed to send me the replacement for battery (In 7 days on 25th may)... But... Even though its already 4th june today i have not got it... Its more than a month and i want my money back now... Pls nobody ever buy from naaptol.. Pls... My order number is 357843 - my mobile number is [protected]... Was this information helpful? | |||
Feb 22, 2017 Complaint marked as Resolved Verified Support Jun 04, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologise for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve your Battery and Free watch. Thanking you in anticipation. Regards, Naaptol Customer Care. | |||
 17 Comments | |||
Comments
TODAY I HAD TO CALL AGAIN TO NAAPTOL ON THE GIVEN TEL NUMBER - [protected] AND THE EXECUTIVE ON THE PHONE HAS GIVEN ME A COMMITTMENT THAT MY MONEY WILL BE ROLLED BACK ON CREDIT CARD WITHIN NEXT 15 DAYS..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..
CHEATING FRAUD NAAPTOL
I order a Boss e330 mobile via NAAPTOL. My order No. is 430060. when i receive the mobile i opened it. But the mobile display it very damage. I asked customer care but there is no response. and they asked me a two thousand rupees. My Name is Pakraj. from tamilnadu. my mobile no is [protected]. So pls i asked dont buy this boss e3300 mobile. Its very fraud.
I order a Boss e330 mobile via NAAPTOL. My order No. is 430060. when i receive the mobile i opened it. But the mobile display it very damage. I asked customer care but there is no response. and they asked me a two thousand rupees. My Name is Pakraj. from tamilnadu. my mobile no is [protected]. So pls i asked dont buy this boss e3300 mobile. Its very fraud.
Naaptol.com is Fraudant. I purchase Boss633 mobile. The Boss mobile customer care is same as of Naaptol. This suggest that both the companies are same under two different names.
1. I realised that the product I received is missing accessories. I was also told that I will receive a free wrist watch if I pay using my credit card. I complaint about the same and my complaint number is 116388. I have not received anything till now inspite of repeated follow ups. I was also asked to pay for the accessories.
2. The battery provided is a single battery along with phone. The battery backup is much low as promised or claimed in the product manual. I companied about the same on customer care number and also by email. No Resolution. They are denying replacing the battery. The product is under six month’s warranty.
3. The customer care number of Boss Mobile, published on the website of Boss mobile [protected] (www.bossmobiles.com) connects me to the customer care of Naaptol.com. This suggests me that both the companies are same.
4. The accessories claimed on the naaptol.com website as a free gift are standard accessories of the mobile which are also generally provided by other companies. Hence claiming them as a free gift along with mobile is itself a case of fraud and an attempt to misguide the customers.
1. I realised that the product I received is missing accessories. I was also told that I will receive a free wrist watch if I pay using my credit card. I complaint about the same and my complaint number is 116388. I have not received anything till now inspite of repeated follow ups. I was also asked to pay for the accessories.
2. The battery provided is a single battery along with phone. The battery backup is much low as promised or claimed in the product manual. I companied about the same on customer care number and also by email. No Resolution. They are denying replacing the battery. The product is under six month’s warranty.
3. The customer care number of Boss Mobile, published on the website of Boss mobile [protected] (www.bossmobiles.com) connects me to the customer care of Naaptol.com. This suggests me that both the companies are same.
4. The accessories claimed on the naaptol.com website as a free gift are standard accessories of the mobile which are also generally provided by other companies. Hence claiming them as a free gift along with mobile is itself a case of fraud and an attempt to misguide the customers.
NAAPTOL IS NOT CO-OPERATING. JUST CALLED AGAIN AND ONE EXECUTIVE AGAIN SAID THAT THEIR SYSTEM IS SLOW SO SHE CAN NOT CONFIRM ANYTHING. SAME THING HAPPENED ON FRIDAY 25TH JUNE. TODAY BEING 28TH JUNE ITS ALMOST 2 MONTHS MY PAYMENT WENT ON 4TH MAY BUT STILL I HAVE NOT BEEN ABLE TO EITHER USE THE PHONE NOR HAVE GOT MY MONEY BACK.
PLEASE DO NOT EVER BUY FROM NAAPTOL AS ITS REALLY PAINFUL TO GET ANY AFTERSALES SERVICE FROM THEM. THEY JUST IGNORE POST SALES...
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.
I don't know how Times of India is releasing the ad nation wide of the fraud company. Naaptol's items are all fake and spurious. Citizen's should stop buying from these guys. Times Of India, please stop their ads.
2 DAYS BACK I HAVE RECD A BATTERY AND A CHARGER, SO I TRIED TO CHARGE THAT BUT STILL ITS NOT CHARGING. INFACT NOW I GET ELECTRIC SHOCK TO HANDSET WHEN I CONNECT IT TO ELECTRICITY TO CHARGE IT. now this is even more serious as there is a safety hazzard also.
I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.
I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.
Naaptol is a company meant to lure customers with cheap products like mobile phones. I, by mistake, bought a Boss E-3300 mobile phone. It is such a lousy phone - Very user un-friendly, has to be charged every day, functions like blue tooth does not work, no operation manual available, no technical support available over phone etc. etc. I spoke to Naaptol about the blue tooth problem, they told me to send the phone to Mumbai for repair. Since I do not believe that the phone will be repaired and returned, I am not sending it.
I would like to warn all not to buy anything from Naaptol ever.
I would like to warn all not to buy anything from Naaptol ever.
Naaptol / E3300 Boss Mobile — PLS REPAY ME
MY MOBILE HAS NOT GOT CHARGED AT ALL... EVEN AFTER SEVERAL COMPLAINTS - COMPLAINT NO 133476 & 133513.. I HAD GOT ANOTHER BATTERY AFTER 50 DAYS BUT STILLIT HAS NEVER GOT CHARGED AND ALSO EVEN THOUGH I PAID THRU CREDIT CARD ON 3RD MAY.. I HAVE NOT YET GOT MY FREE WATCH TILL TODAY(4 JUNE 2010)... EVEN AFTER SEVERAL REQUESTS ON PHONE NO. [protected]... THEY HAD DELIVERED THE MOBILE ONLY ON 21ST MAY ..AS THE BOOKLET SUGGESTED I WAITED TILL BATTERY GOT FULLY SWITCHED OFF ON 24TH MAY AND THEN PUT IT TO RECHARGE FOR 3 HOURS AS WRITEN BUT IT DID NOT GET CHARGED AT ALL SO ON 25TH MAY MORNING I HAD COMPLAINED WITH NAAPTOL..THE EXECUTIVE TOLD ME TO TRY THE DATA CABLE TO CHARGE SO TRIED THAT AS WELL FOR 3 HOURS, STILL IT DID NOT GET CHARGED. IMMIDIATELY I INFORMED NAAPTOL ABOUT THIS AND THEY CONFIRMED TO SEND ME THE REPLACEMENT FOR BATTERY(IN 7 DAYS ON 25TH MAY)... BUT ...EVEN THOUGH ITS ALREADY 4TH JUNE TODAY I HAVE NOT GOT IT...ITS MORE THAN A MONTH AND I WANT MY MONEY BACK NOW... PLS NOBODY EVER BUY FROM NAAPTOL..PLS...my order number is 357843 - my mobile number is [protected]...23 days ago by KEDAR [send email]
TODAY I HAD TO CALL AGAIN TO NAAPTOL ON THE GIVEN TEL NUMBER - [protected] AND THE EXECUTIVE ON THE PHONE HAS GIVEN ME A COMMITTMENT THAT MY MONEY WILL BE ROLLED BACK ON CREDIT CARD WITHIN NEXT 15 DAYS..
WHEN I HAVE ASKED WHAT IS THE REQUEST NUMBER FOR THIS COMMITTMENT THE NUMBER WAS GIVEN AS SAME OLD REF NO 133513...
I WILL CONFIRM HERE ONCE I REALLY RECEIVE MY MONEY BACK..
PLEASE DO NOT EVER BUY FROM NAAPTOL AS ITS REALLY PAINFUL TO GET ANY AFTERSALES SERVICE FROM THEM. THEY JUST IGNORE POST SALES...
PARTIAL BLAME IS ON TIMES OF INDIA AS THEY PROVIDE ATVERTISEMENT OF NAAPTOL.COM..TIMES PLS STOP THESE ADVT THEY ARE FAKING YOUR READERS. I WILL EVEN STOP SUBSCRIBING TO TIMES OF INDIA IF THIS CONTINUES.
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
times of india pls stop giving their advt.. as they are not returning the money they have taken for mobile which don't work...
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
just 8 DAYS BACK I HAVE RECD A BATTERY AND A CHARGER, SO I TRIED TO CHARGE THAT BUT STILL ITS NOT CHARGING. INFACT NOW I GET ELECTRIC SHOCK TO HANDSET WHEN I CONNECT IT TO ELECTRICITY TO CHARGE IT. now this is even more serious as there is a safety hazzard also.
I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
times of india pls stop giving their advt.. as they are not returning the money they have taken for mobile which don't work...
I REQUEST YOU TO KINDLY PAY ME BACK THE MONEY I HAVE PAID AND TAKE BACK THIS HANDSET IN WHICH NO BATTERY IS GETTING CHARGED... i am not able to use this phone even though tomorrow it will be 2 months tomorrow that my payment has gone... please repay me fast.
i have still not recd my money back, its been more than 2 months now that i have paid naaptol and still the phone e 3300 is not able to be recharged... pls give my money back naaptol...
dear all,
pls don't buy anything from NAAPTOL as its very difficult to get the after sales service from them.. i will confirm now once my money is back from them...
times of india pls stop giving their advt.. as they are not returning the money they have taken for mobile which don't work...
i have stopped subscription to Times of India newspaper as they have not yet helped us with getting the money back from NAAPTOL.
request you all who have bought from Naaptol by reading their advt in Times of India to stop reading Times of India as well...
ON CHEQUE PLS PUT MY NAME CORRECTLY AS " KEDAR SOWANI "
NAAPTOL IS A CHEAT!!! - INDIA GOVERNMENT PLEASE CLOSE DOWN THIS COMPANY
I am not an Indian, I'm from Africa. I'm only in India on training. I saw Naaptol advert in Times of India and I ordered for a product "Slim and Lift Under-garment". My order number is 574338. I called Naaptol office twice to tell them my size so that they can ship a correct order to me. To my surprise, I ordered for Medium (M) size and Naaptol shipped XXL size!!!.
I called Naaptol to complain and I was asked to return the product via Blue Dart. I shipped back the product on Monday 26th July 2010, waybill number "[protected]". I have been monitoring my shipment and on Wednesday, I called Blue Dart to confirm that Naaptol has gotten the product. I also confirmed online that the product has been delivered to Naaptol.
To my amazement, Naaptol has been denying that they received the product. What else do they want me to do.
NAAPTOL has collected my money, their product and I have not received anything.
This company is a cheat...they are out there to milk people of there money and resources.
I would be leaving India for my country next week..and there is no guaranty that I will receive the product I have paid for in Naaptol. This is so UNFAIR...
All I can say is companies like Naaptol is not suppose to exist let alone do business.
NAAPTOL IS A BIG CHEAT!!!
I am not an Indian, I'm from Africa. I'm only in India on training. I saw Naaptol advert in Times of India and I ordered for a product "Slim and Lift Under-garment". My order number is 574338. I called Naaptol office twice to tell them my size so that they can ship a correct order to me. To my surprise, I ordered for Medium (M) size and Naaptol shipped XXL size!!!.
I called Naaptol to complain and I was asked to return the product via Blue Dart. I shipped back the product on Monday 26th July 2010, waybill number "[protected]". I have been monitoring my shipment and on Wednesday, I called Blue Dart to confirm that Naaptol has gotten the product. I also confirmed online that the product has been delivered to Naaptol.
To my amazement, Naaptol has been denying that they received the product. What else do they want me to do.
NAAPTOL has collected my money, their product and I have not received anything.
This company is a cheat...they are out there to milk people of there money and resources.
I would be leaving India for my country next week..and there is no guaranty that I will receive the product I have paid for in Naaptol. This is so UNFAIR...
All I can say is companies like Naaptol is not suppose to exist let alone do business.
NAAPTOL IS A BIG CHEAT!!!
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
TIMES OF INDIA/ NAAPTOL — PROVE YOUR CREDIBILITY
SHAME ON YOU TIMES OF INDIA - PLS BAR NAAPTOL - AS PER YOUR NEWSPAPER I BOUGHT THIS MOBILE FROM NAAPTOL - THIS COMPLAINT AGAINST NAAPTOL FOR e3300 BOSS MOBILE... AS I HAVE GOT SAME EXPERIENCE.. MY MOBILE IS ALSO NOT GETTING CHARGED AT ALL... EVEN AFTER SEVERAL COMPLAINTS - COMPLAINT NO 133476 & 133513.. I HAVE STILL NOT GOT THE BATTERY REPLACEMENT AND ALSO EVEN THOUGH I PAID THRU CREDIT CARD ON 3RD MAY.. I HAVE NOT YET GOT MY FREE WATCH TILL TODAY(4 JUNE 2010)... EVEN AFTER SEVERAL REQUESTS ON PHONE NO. [protected]... THEY HAD DELIVERED THE MOBILE ONLY ON 21ST MAY ..AS THE BOOKLET SUGGESTED I WAITED TILL BATTERY GOT FULLY SWITCHED OFF ON 24TH MAY AND THEN PUT IT TO RECHARGE FOR 3 HOURS AS WRITEN BUT IT DID NOT GET CHARGED AT ALL SO ON 25TH MAY MORNING I HAD COMPLAINED WITH NAAPTOL..THE EXECUTIVE TOLD ME TO TRY THE DATA CABLE TO CHARGE SO TRIED THAT AS WELL FOR 3 HOURS, STILL IT DID NOT GET CHARGED. IMMIDIATELY I INFORMED NAAPTOL ABOUT THIS AND THEY CONFIRMED TO SEND ME THE REPLACEMENT FOR BATTERY(IN 7 DAYS ON 25TH MAY)... BUT ...EVEN THOUGH ITS ALREADY 4TH JUNE TODAY I HAVE NOT GOT IT...ITS MORE THAN A MONTH AND I WANT MY MONEY BACK NOW... PLS NOBODY EVER BUY FROM NAAPTOL..PLS...my order number is 357843 - my mobile number is [protected]...