Naaptol — False representation by co.

Address:

South Delhi, Delhi

I ordered a "Callmate tablet case for Samsung Galaxy Tab 2" from Naaptol vide order no. 5971143 only after confirming from co. representative that it shall be fit for Aakash Ubislate tablet 7C+. I relied on information provided by the representative & ordered the product. On receipt of the same it came to notice that my aakash tablet is not fitting into it. I sent repeated reminders to the co. for providing me with alternate product & give me the address on which shall i send this at my cost, but every time i am getting rubbish replies from them. This was my first transaction with Naaptol & it's really unfortunate for me to realize that co. representative are trained to give false representations just to get the order.

Can i get some help on the same..