[Resolved]  Naaptol Online Shopping Pvt Ltd — defective product sent two time

By puneet dhanola
i m cheated two time by company as
I have purchased two spy pen one bi one from NAPTOL in 3-1-2011.&[protected] Order No 1198300& 1766930 )COD basis. Upon checking I found the same as faulty & after discussing with the customer care of naptol.com ( ph :[protected]) I have sent back the spy pen to arramex india ltd After that I have spoke many times with the customer care of M/s Naptol.com for refund of my money but till date they have not yet returned nor any call have come from them…So, I requuest the competent authorities to register this complaint and prosecute the culprits for which I can adduce documentary evidence if called for.
Please help
puneet dhanola
block road chamba ,
dist-tehri gharwal
uttarakhand
Ph.[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Naaptol Online Shopping — Defective product

I received my product,my order number was 353945. I had ordered a Nokia battery. But this is not a original nokia battery. I had
confirmed it with the nokia care and even I am no getting a proper
backup which is not more then 2 Hrs. Sometime with continuous us it drain up in half an hour. If I had to purchase a duplicate
battery then why would i purchase it from naaptol. I could get it from
chor bazar in 100 ruppes. On your website you had mentioned Nokia
battery, no where you had mentioned that you are selling duplicate
battery. Naaptol is taking advantage of the brandname of Nokia and
fooling peoples. Now when i am contacting there customer care they are not responding properly.
Respond in my mail id ie [protected]@gmail.com .
naaptol is cheating a innosent people of counry

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Naaptol Online Shopping
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    2335
    Pending
    0
    Resolved
    1285
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
    View all Naaptol Online Shopping contact information