Comments
disk line — disc
complaint is about the cable operator ,the cable do not work correctly.the cable operator do not give cable service up to the mark
operator takes wrong money and does not give services
cable connection cut anytime irregularly the operator takes money before time but do not provide services
i request to take legal action on the complain
please send me the reply as soon as possible
i want a strict action towards cable operator
its a request
its a request
NAAPTOL — NON SUPPLY of COMPLETE MATERIAL
I have purchased a CAR SCRATCH REMOVER with DENT REMOVER from a given adv. by NAAPTOL in a newspaper. It was my surprise to see that the kit was given without any manual / instructions . The quality look of the product was also THIRD CLASS . I have requested a lot & send emails to the company , but no reply properly. Without manual the KIT is useless. It seems that the company is doing the business of CHEATING & FRAUD only by doing the attractive advertisements in Newspapers. BEWARE OF THEM & do not go for PURCAHING THE SAME , IF YOU ARE DOING to do so,MANOJ K JAIN
BHIWANI
I had purchased 40pcs jewelery sets vide order no. 1348651 on 8th Feb.11, but I had received different and cheap items on 10th Feb.11, then I return back these items to Naaptol (aramex has sent the product to vendor & awb # [protected]) on 15th Feb.11. After that when I called them on [protected] on 18th Feb they confirmed me that they had received the wrong items an the items will be dispatched to me by 7-10 days, ,
After 15days Naaptol were not able to send the items then I sent an email to Naaptol CEO ([protected]@naaptol.com) and customer care (Fedback, but so far on 12th Apr.11 there is no response from there end. please help me out from Naaptol.
Samir Paul
After 15days Naaptol were not able to send the items then I sent an email to Naaptol CEO ([protected]@naaptol.com) and customer care (Fedback, but so far on 12th Apr.11 there is no response from there end. please help me out from Naaptol.
Samir Paul
Naaptol.com — Not delivering the material
Sir,I have placed an order for Sony Ericsson Bluetooth Device HBHDS200 on 18th of April 2011 vide order 1651792. It is suppossed to be gifted in Chennai. The money was paid through credit card. The order status as displayed in their site is Cargo Ready. This message I am seeing for the past 10 days.
In the meantime I had contacted them on phone and their representative told that the material has been despatched through Blue Dart Courier. We have contacted the courier concern several time but they said that they have not received any such parcel from Mumbai.
The material is suppossed to be delivered with in one week. The firm is neither giving a proper answer as to the status of my order nor delivering material.
Please help me and also to prevent such companies mushrooming Indian Markets.
Aravamudhan N S
[protected]
Naaptol Online Shopping — DAMAGED PRODUCT AND MONEY REFUND
ORDER NO. 1083743 - I HAD ONLINE PURCHASED NAAPTOL PRODUCT BUT I HAS RECIEVED DAMAGE PRODUCT . SAME HAS BEEN RETURN TO COMPANY AFTER MANY PHONE CALLS I HAD YET NOT RECIEVED MY MONEY BACK AND THEY ARE GIVING PROPER RESPONSE WHEN I CALL CUTOMER CARE DEPT. ORDER NO. 1083743 - I HAD ONLINE PURCHASED NAAPTOL PRODUCT BUT I HAS RECIEVED DAMAGE PRODUCT . SAME HAS BEEN RETURN TO COMPANY AFTER MANY PHONE CALLS I HAD YET NOT RECIEVED MY MONEY BACK AND THEY ARE GIVING PROPER RESPONSE WHEN I CALL CUTOMER CARE DEPT
naaptol online shopping ltd — Item not delivered as promised
Naaptol had advertised in Times of India dated 23/05/11 that on purchase of NK-555 Touch screen mobile against deal code 912 i would get a MP3 player with 8GB memory as free. Accordingly I paid Rs 2599 as demanded.While I got the Parcel on 31.05.11 the mobile was OK but the MP3 player was just a TOY. I had registered my complaint vide complaint no 698388 dated 2.06.11. I was advised to send the unit back to them which I did on 04.06.11 thro DTDC vide cn no B72537526.Against this they tried to send some gift vouchers which i refused to accept. Since then various reminders have gone as per the attachment but till date no repalcement has come.All public are here by adviced not to buy any products from Naaptol as you will be fooled by getting a poor quality of Item and you will not be knowing to which address you need to contact as they maintan full secrecy about their existance.
manjunath
shri nilaya 3rd Cross Opp Mathru gas Nagashettihalli Bangalore 560094
Mobile [protected]
Dear Mr.Manjunath,
We would like to inform you that refund has been initiated against your MP3 player and the amount of Rs150.00 . has been Credited in your account.
Be assured the amount would be reflected in your account.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We would like to inform you that refund has been initiated against your MP3 player and the amount of Rs150.00 . has been Credited in your account.
Be assured the amount would be reflected in your account.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Dear Customer,
We regret for the inconvenience caused to you, Please accept our apologies over the incident.
Kindly help us with the complaint letter on empty.[protected]@gmail.com with 2 witness signature and post office stamp stating that you have received empty parcel through post, If in case post office is not giving to you the stamp then help us with 2 witness signature with stating that post office is not giving stamp and received empty parcel through the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We regret for the inconvenience caused to you, Please accept our apologies over the incident.
Kindly help us with the complaint letter on empty.[protected]@gmail.com with 2 witness signature and post office stamp stating that you have received empty parcel through post, If in case post office is not giving to you the stamp then help us with 2 witness signature with stating that post office is not giving stamp and received empty parcel through the same.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
Dear Customer,
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque Favoring :praveen kumar Amount : 6298.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.
We acknowledge the receipt of your order. Would like to inform, we have initiated a complete refund for the said order.
Cheque Favoring :praveen kumar Amount : 6298.00/-
Please be informed it takes 3 working days for us to prepare the refund cheque and the same will be couriered to you at your mailing address, we expect you to receive the cheque within 7-10 working days.
Do write us back at [protected]@naaptol.com if the cheque is not delivered in 7 to 10 working days or call us at [protected] for further assistance.
Request your patience in the interim.
Thanks & regards,
customer care
naaptol online shopping pvt.Ltd.
Naaptol Online Shopping — replace the new projector (order no 7444914)
I am purching tha projector in naaptol online shopping. Come the projector with in two days not working. So I return the projector in blue dart courier. after 10 days back come the old projector.I am pay the new projector not old projector.please give me new projector.Naaptol Online Shopping — complaint number 4921211
as per the above mention subject i ordered zinc z909 tablet from internet online, i cancelled my order and i didn't received my refund amount 3398.00 please do the needful and send my refund amount as soon as possible. my cell number is [protected]
Naaptol Online Shopping — Complain against Order No.8039671
Sir, I have received the item by parcel through postal department. The item was not properly packed and top cover of roti maker damaged lightly. I approached your call centre but the response was not satisfied. thanking you, Balachandran PNaaptol Online Shopping — Non receipt of Order No 8646210
Two Davidson Sun Glasses ordered for Rs 696 but only one sun glass received another one not yet received but payment for the both has already paid . Customer care approached and lodge complaint on 24 Mar 2014 but there is no response about the order.Naaptol Online Shopping — damaged mobile sent to me
ive purchesed new magicon moble on naptol by ordering as on 5/5/2014and i received on 9/5/2014.wen i switched on the mobile it is completly blank and it is not in working condition so please help me to replace the moblle or send my money back.thanxCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Complaints
2336
Pending
0
Resolved
1406
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Naaptol Online Shopping — no cd & no manual for programing
I have purchashed SPY PEN on 29/12/2009 My order No.126983. I received SPY PEN but with that They have to supply manual book and cd for dawnload software. After more then 15 times I called on Complain Tel. No.[protected] and always they replyed they will send in one week but still on todays date i have not received anything. I have made complint also on e-mailed but no reply for same.And there is no other way to contact only by phone and that also reply same that they will supply in one week.please do the needfull.
Thanking you,
Yours faithfully,
Motilal Bhatia
3a/204,Sumer Nagar No.3 CHS. Ltd. S.V.Road Borivali (W), Mumbai 400 092.