[Resolved] Naaptol — Received defective Tablet | |||
Dear Sir/Madam This is to inform you that I order one tablet of Devante My Tab With Calling Function, of Rs. 6899 by 17.8.12 and received by 21.8 12, I opened the box and found following things 1. Key board not available ---- During order booking and on naaptol website, it is clear mention that keyboard is free with this 2. I start the Tablet and insert Memory card but not showing 3. I insert the sim card (air tel, Tata, Vodaphone GSM)for calling but not showing 4. Within in 4 minutes tablet shut down due to battery, I recharge battery for its time checking, I recharge for 20 min. but again within 5 minutes tablet off , Very Less battery backup 5. When I on the tablet and pressing menu by finger/stick(which is provided with tablet) the was not running, it is running after 5 time pressing and i returned phone by 22.8.12 and told them give me defect free or HCL make , rest payment i will pay, and this all communication done by mail, they also replied by mail but today is 11.9.12 and no action taken by them, i sent a mail to them that return my money back, still they are telling same thing, we have log your complaint and will get back you within 24 hrs, so please help in this matter Regards Ranjeet Singh' Email- [protected]@rediffmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Thank you for notifying us with your complaint, we regret for the inconvenience caused to you.
We would surely resolve issue, kindly help us with your order id so that we can assist you better.
Looking forward for an early update from your end and hope that you would give us an opportunity to bring a satisfactory conclusion to the issue.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] for further assistance.
Please be assured of complete resolution.
Thanks & Regards,
Customer Service.
Naaptol Online Shopping Pvt.Ltd.