[Resolved] Naaptol / Swingtel Hello Tab — Wrong information given by naaptol | |||
Poor Service : I had book an order on 28 August 2012, order No: 4788635 and same was delivered on my address 09 Sep 2012, but they had given me the product information wrong Commitment's by Customer care : 1. Video Calling 2. USB Port ( so i can use tata photon ) 3. No function to copy the contact number from Sim 4. Camera 5 mega pixels both side (F/B) All the function are no available of Tab, so i want by refund on urgent basis other wise i will go for legal action and also Social Media I had received the call by Mr Pllay ([protected]), Mr Sandeep ([protected]) and Mr Chanchal ([protected]) from your side that i will received the chq with 10 days I Need My Money Back Regards Anoop Kachroo [protected] / [protected] / [protected] Email id: [protected]@indiatimes.com Address: H.No: 308, lane No: 10, Kabir Nagar, Poonch House, Talab Tillo Jammu -180005 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved xcxcxzczxcxcxcxcxcxxcxcxzcxcxzcPlease describe what steps have been taken by the company to resolve your complaint. Provide as much information as possible. | |||
 3 Comments | |||
Comments
Dear
courier person has visit and take the product and the COR No: [protected]
Now i want to know how much time it will take to provide me a chq. also the chq should be on the name of Anoop kachroo.
Regards,
Anoop Kachroo
M: +91-[protected] / +91-[protected]
No revert from your side
Dear,
I had received the call from this number this number [protected], and they told me we are sending the courier person at your premises to collect the product,
so i am giving the product to that person, and also i am not responsible for the same if any damage happens to product.
How much time it will take to receive the refund through chq and also correct the name and address,
The correct name is : Anoop Kachroo
Address: H.No: 308, Lane No: 10, Kabir Nagar, Poonch House, Talab Tillo Jammu -180005
Regards
Anoop Kachroo
[protected] / [protected] / [protected]
Email id: [protected]@indiatimes.com
courier person has visit and take the product and the COR No: [protected]
Now i want to know how much time it will take to provide me a chq. also the chq should be on the name of Anoop kachroo.
Regards,
Anoop Kachroo
M: +91-[protected] / +91-[protected]
No revert from your side
Dear,
I had received the call from this number this number [protected], and they told me we are sending the courier person at your premises to collect the product,
so i am giving the product to that person, and also i am not responsible for the same if any damage happens to product.
How much time it will take to receive the refund through chq and also correct the name and address,
The correct name is : Anoop Kachroo
Address: H.No: 308, Lane No: 10, Kabir Nagar, Poonch House, Talab Tillo Jammu -180005
Regards
Anoop Kachroo
[protected] / [protected] / [protected]
Email id: [protected]@indiatimes.com
Dear Team,
The Following are shipping status updates of shipment(s) :
Waybill Number : [protected]
[protected][protected]
Pickup Date : 28 September 2012
From : JAMMU
To : NEW DELHI
Status : SHIPMENT DELIVERED
Date of Delivery : 29 September 2012
Time of Delivery : 11:30
Recipient : AJAY
Now please confirm the status of chq on urgent basis
Regards,
Anoop Kachroo
M: +91-[protected] / +91-[protected] / [protected]
The Following are shipping status updates of shipment(s) :
Waybill Number : [protected]
[protected][protected]
Pickup Date : 28 September 2012
From : JAMMU
To : NEW DELHI
Status : SHIPMENT DELIVERED
Date of Delivery : 29 September 2012
Time of Delivery : 11:30
Recipient : AJAY
Now please confirm the status of chq on urgent basis
Regards,
Anoop Kachroo
M: +91-[protected] / +91-[protected] / [protected]
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+91 92 2353 7000
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We are sorry to note that the item that you have purchased through the order no-4788635 & you have received different product.This is a very rare and unfortunate case and we apologize for the same.
As per our telephonic conversation, request you to kindly send the item back to our warehouse within 7 working days mentioning the order number on the packet.
* Items are to be returned with all accessories and original packaging.
* Careful attention is to be given with the packing of the product to avoid damage during transit.
Kindly do note- the above two points are to be strictly adhered to so that we may process with a refund.
We would request you visit your nearest courier office and send the whole product to the below mentioned address:
Khasra no.386,
Gail no.2, A Block,
Mahipalpur Ext.,
New delhi-110037.
Land Mark-Near Jet airlines office
On the back cover of packing request you to add your name and complete address, along with Naaptol order no [4788635] and your mobile/ landline no for easy identification and further processing.
Please put the copy of print label/ invoice/delivery challan received by you (copy) inside the box along with a note stating the details of defect.
Kindly write back to us at [protected]@naaptol.com or call us at [protected] & help us with the awb# & cheque favoring name.
It would take 4 to 5 days for the product to reach us, & post that we would send you the refund cheque in 12 to 15 working days.
Request your patience in the interim.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.