[Resolved] Nataraj Enterprises Indane Gas Distributors — poor service | |||
We have been suffering with the poor, irresposcible service and the callous attitude of the Indane Gas Distributor at Yelahanka. Nataraj Enterprises is notorius for its poor service and callous attitude. When we book for a refill cylinder, the trouble starts. No refill will be received for weeks. Our efforts to contact the agency is fraught with misery - the number is always busy, when we could reach the response would be 'you will get it tomorrow' That tomorrow never comes. Personal trips to their office also solicits the same response -'you will get it today or tomorrow. Their motive appears to get rid of the customer for the moment with a promise that refill will be sent immediately - but they never mean what they say. Some times they give the delivery boy's mobile number and ask us to contact him! When and if that delivery boy is pleased with us he will bring the refill; if he is not, nothing can be done, since the distributor feels it is not his responsibility to see the customers are served. Why is IOC giving agency to such people? why don't they track their service record and see that they give the promised service? IOC as well as the distributors appear to form a cartel to harass and fleece the poor consumers. It is requested that the concerned may take note of the complaints about the errant service providers and take necessary action to see that they discharge their obligation to the customers. Partha A dissatisfied customer Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
NATARAJ ENTERPRISES — POOR SERVICE
Feb 15,2010Dear Sir,
I am a LPG Indane Gas customer with Nataraj Enterprises,Yelahanka,Bangalore and my consumer number is 69794. I have booked for a refile on Feb 03,2011 over phone. They replied that they will Distribute with in a week. But after 10 days again i called they told within 2-3days it will be come but i dint got anything than again i called on 14th and 15th Feb,11 both the days after calling they were telling within 2days it will come.
I am very un happy about their service.Because they wont reply properly and their poor service always.
Contact Information
Yelahanka
Karnataka
India
Karnataka
India
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Indane gas- distributor — poor service!
My father has indane gas being supplied from M/s Ganesh gas Agencies, mangalore.He asked me to book a refill cylinder and today when i called the
agency, the staff took the phone and said 1 minute- i was left holding the phone
for 16 minutes! before she attended the phone again.
By that time i had already reached their office.!
the owner- ? reached the office then and she too was
v. rude in answering.
V. surprising how consumers are being treated!.