[Resolved]  National Maruti Insurance — Claim is not being processed since 2 years

I was using a car which got stolen on 8th June 2008. After duly submitting all documents , even the final report from police the insurance company is not acting and processing the claim. I have been chasing the company as well as the surveyour. Neither the surveyour nor the National Insurance co. has done any communication with me. Surveyour was demanding something since I didnt provide it he has written some adverse comments in his report which are baseless. The Insurance co. officials are giving the reason of surveyours report for not processing the claim. I have tried so many times to convince the officials that without any proof and base how can they blindly rely on what surveyour is writing, still they are not listening to me. Rather in his report surveyour also vaguely mentions that "I think this has happened" , which clearly shows that he has no proof or basis. Still the insurance co. is harassing me unjustly. It has been 21 months now and the claim has not been settled.