Neeta Tours And Travels — Bus Quality & service

 
6 Reviews
Pune, Pune District, Maharashtra, India
 amodpethe
I travelled from Pune to Indore and back on 24th and 25th Dec 2010 by Neeta Volvo - AC 2x1 sleeper coach. This experience was horrrible and will not recommend anyone to travel by Neeta in future. Quality of the bus i.e. - Engine, vibrations, interior was not upto the mark. Bus model was 5 years old and it was technically not in a good condition to travel. This was agreed by the driver. Neeta charged Rs 1500 and Rs 1200 for Pune to Indore and back.Bus No- MH-02-XA-1718

While coming back from Indore, as the engine was not 100% working, driver was running the bus in 30-40 kms per hour and was not able to run it in 4th and 5th gear. Finally at Shirdi, the bus engine took a final breath and stopped.

The driver called his supervisor to address the concern and requested for a replacement. There was no replacement and all passangers were accomodated in other bus (different travel company) after waiting for 45 mins.

Neeta tours advertises as - "Towards the world class". Definitely this experience was not towards any class.
I am totally dissatified with this level of customer service.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

Neeta Tours And Travels — False Boarding Address

I booked online ticket from Thane to Baroda thorugh redbus.in. The borading address was clearly mentioned as Godbandar Road, Suraj Water Park/ Dongari Pada, Race Taravels.with Phone No. :[protected]. But when we reached the spot, we were told that our boarding is from Fountain Hotel, which is apporx. 10km from the mentioend location. When we called the Neeat travels we got reply that you have to reach the Fountain Hotel. The same location is no where mentioned in the complete ticket.

We now require our Ticket money Rs.3000 back from Neeta tours & Travels & redbus.in.

Neeta Tours And Travels — Non-receipt of refund amount - ticket cancellation

I have cancelled an online ticket on May,2011. I am yet to get the refund amount credited back inspite of repeated reminders over mail and phone. The ticket no is NTT1522352.

Neeta Tours And Travels — not keep up their commitment

i bought the bus ticket for mercedes benz of neeta travel paying more for the same ,journey dated 26 dec 2011 .but we were not boarded on that bus and when all the customers shouted they said they would refund the amount but they did not do so .....plz do the needful...
they cant simply fool the customers ....

forum Mehta
same case with me!

Neeta Tours And Travels — poor service/false info

Neeta tours and travels is piece of crap!!! 1st they lie about all the stops where bus halts, 2ndly the bus staff is ill mannered.

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    +91 22 2890 2666 [Mumbai]
    +91 94 2989 3100 [Surat]
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    Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
    Neeta Tours And Travels - Bus Quality & service