[Resolved] Neeta Travels — volvo from shirdi, 11/11/09,afternoon | |
We purchased 4 tickets from Shirdi to Mumbai on Wednesday,11th. Nov. 2009, of Neeta volvo bus , starting at 1. 30 pm. The bus No. given at time of booking was different than the actual bus. The Bus was fully filthi, with foul smell, absolute UNCLEANE, torn out seat covers, tea mugs not remved. In short it was like Ordinary bus and not VOLVO and Unlike the reputation of NEETA. We decided in past that we will not travel EXCEPT NEETA but with this experience we have to think again. I know such complaints have no meaning and No one cares as they will get passengers whatever may be the service. They will have lots of excuses, but I am NOT complaining to ASK for REFUND. Trupti Anjaria Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 22 2890 2666 [Mumbai]
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Shop No. L-7, 9, 10, Shroff Chambers, Jalaram Mandir Road, Paldi, Ahmedabad, Gujarat, India - 380007
I would like to highlight one instance of Sunday 14-Mar-2010 from Shirdi to Mumbai by Neeta Volvo bus.
I have reached the designated source at 12:30 pm to come from Shirdi to Mumbai, however looking at the bus condition i was horrified and the pathetic condition. The A/c was not fucntioning. We all were told the A/c will work once the bus starts.
The bus waited toll 1:30 pm in shirdi itself and all the passengers were boiling inside the bus till that time.
some how we moved from there and had to stop at 2 location between shirdi and Nasik. The support by the Neeta fellows were totally unethical. After multiple complaints and no postive feedback from the travel agents we all passengers decided to finally halt the bus at Nashik Police station. After nearly one hr the agents told us that the part payment will be given to us before Kalyan. However the same storey repeated againg at kalyan and no agent / owners were ready to pay us the extra amount charged.
Lastly at 9: 30pm we have got the part payment Rs.400 was charged from us and Rs.200 was returned.
We have also came to know that the bus was also not original Neeta but a duplicate on (not sure what is original Neeta and which one is duplicate)
Bus No : MH04 G 5500
Driver and helper : Anis / Javed
Time taken from Shirdi to Borivali - 10 hrs.
I would appeal please stop using the sevice of Neeta so that the above is not repeated again
regards
Arun