[Resolved]  Neeta Volvo — Bus Condition and Service

I have travelled on 22nd March 2009 from Pune(Gadgil Jwellers) to Thane (Teen Hath Naka) by Neeta Volvo Bus Reg no: MH 04 G 9091.I paid Rs. 440 for Seat number 28 and 31 on the last row.Previously I have travelled in Last row in a volvo but this time my experience was full of awe.

We pay almost double for the ambience and comfort for Vovlo, all of this was missing.First no reading lights, no video during travel and to add to the mess there was hot air blowing bemneath the seats.The temperature was so high that it was impossible to seat there.On complaining to the bus staaf they ignored us that this happens in all volvo buses which I was not buying due to my prior experiences.

When it halted at Neeta Inn I spoked to a guy called Ankush and he replied that it was not his responsibilty, also on claiming for refunds they laughed and asked us to complain at their Head office at Borivili.

Next day I called up their head office, there resilience was commendable as if it was a regular thing for them.He took my number and never reverted till date.

Would surely travel by train or worst prefer a State Transport bus next time...