Neeta Volvo — Taken extra charge than in their rules

I had a jouney on 4th November 2010 from Pune to Mumbai by Neeat Volvo at 00:10 AM (Mid-night). I had carried an LCD TV along with me and the Driver asked me to pay 200 ruppes when i asked for the receipt for the payed amount then he took me to the Wakad Neeta volvo and a person named Amol charged me 350 rupees for the same and gave me the slip. when in the morning i confirmed from their corporate office then they said they have a policy that 1 laguage will be charged at max 200 rupees. Then they told me that they will refund the amount and get back to me with in aa short span of time. But till now, i have not received any call. I usually call to different-2 offices but no body is responding.

Please solve my problem.

Thank you
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I found the following feedback form on their website which accepts complaints. If enough of consumers complain, surely they will have to take note.

Here is the web page for complaints : http://www.neetabus.in/feedback.php
The staff in the Neeta Bus has no sense of operating AC .In any weather the temp of ac is set on 22, which chills too much .on several requests they do not change it .my son got pneumonitis and my friend had fever after Neet Travel .ATtention should be given in teaching the driver about changing temp of ac as per the requirement.one driver said -Bus will blast if temp is higher than 22 .such ignorance .

Pathetic service

Pathetic service by neeta travels and cheated on faface by writing on redbus as volvo which it was not. Ac not working. I want to sue both redbus and neeta travels.

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