[Resolved]  New India Assurances Ltd. — Non receipt of mediclaim amount

Address:

Mumbai City, Maharashtra

My sister has mediclaim policy of New India Assurances co.ltd. since last fifteen years. She Was operated for ( Removal of by polar implant right leg) on 27th March 2012 at Inlaks Genral Hospital Chembur Mumbai. We Submitted all the relevant papers to the insurance co. on 07th May 2012 at the Thane office.
So far we have not received the claim amount and whenever we call up the company they are saying the TPA E- Meditek has not given the papers. we were asked call up to them and ask them for it. When we called up the TPA they say the papers are ready they will send in few days they even gave us the claim no. and claim amount details as Rs. 96,000/-.But so far they have not sent the papers to insurance co.
There seems to be some problem between the two organization, as a result of this my sister is suffering. My sister is a handicapped retired person and is finding it difficult to meet her post operative treatment. Our constant followup is not yielding any result and I am forced to take up this matter with you.
My sisters details are as follows ;-
Name Miss Lalitha D.V.
Policy no.140700/34/11/[protected]
claim no.[protected]
Date of submission of claim papers 07/05/2012
claim Amount ;- Rs.96381.18/-

Somnath D.V. email [protected]@gmail.com