[Resolved]  NIIT Ahmedabad — FRAUD AND NEGLIGENCE

Address:

Gujarat

I am enrolled in java course CRJV4 at NIIT At rd Floor, Crystal Arcade, Near Navrengpura Tele Exchange, C G Road, Ahmedabad, Gujarat 380009‎ .First of all they asked me pay the fees in advance which i did.After that the Monica (Academic Consellor ) there tell me that you will get 3 certificates one for core +one for advance +sun participation . i joined due to sun participation .

From may 2010 “ I had several talks with the management regarding my certificate and they always used to give false assurance by saying “ we are looking into this matter .and the case will be solved soon” but still my future is in darkness. Some times they said that they will send my certificate by speed post “ but till now I have not got anything . I called them many times. Now they have denied to give my Pending certificates include sun participation +core java certificate.

I asked Monica , Nidhi if I may talk to manager. Manger's office is visible from the from the front desk where I was standing. She went inside dont know what she said but than drama began Manager was showing his pictures to his kids and front desk girls for 30 minutes knowing I am waiting for him out side. He was giving me a look when I was out side of his office. than I asked another lady that I need to talk to him. After all this I was allowed to go in. that are the standards for customer service. An Absolute unprofessional way of dealing things.

Than he was so rude I told him that what all happened he told me once you have attended one class of NIIT we can not refund you money. It is not my problem. such a dumb head person behaved very rude to me as if it was my mistake to join NIIT
.There has been a high degree of mismanagement on the part of NIIT,

This nonprofessional and untailored approach from NIIT management has lead to a great amount of discontentment and frustration.

Now either I should get my original core java certificate (not participation)+ Sun participation or refund my entire fees taken by NIIT.
And take a strict Action Against Monica and other Counsellor who say wrong things to students and mis guiding him .
And its already august and near by september
Anticipating a quick response and action from your side.

Regards,
Ritesh Jain
[protected]
[protected]@gmail.com