[Resolved] NIIT — Refund & Half Course
Malad & Borivali, Mumbai Suburban District, Maharashtra, India
I've paid Rs. 8000 & above for 2 Hardware course i.e. A+ & N+ in the month of May' 10 at Malad (W) centre, during the admission counselors make a promised statement that during the course students will get Practical training & also they'll not informed us that the A+ training will be conducted at Borivali centre. After taking an admission, NIIT Malad Management (Rahul, Centre head Chandana) doesn't informs that the training will be organised at Borivali (W). During the admission these guys only think about Money & nothing, because, once the money will be in, then students don't have any other option & they have to forcefully visit to the centres that they have decided.
After few days the A+ course started but none of the days neither the faculty have taken any practical assignment or neither they have approached us to give the practical training. We students have approached them but negative response that in the previous batch students have misused the system, so this time it won't be possible. Then slowly & steadily we students have concentrate on the A+ module but neither me or any of the students have understood the A+ course, because, practically we are not aware that what and how we need to do with the system.
Then the faculty have organised the mock test & out of 17-18 students approx 6 students have given the exam, because they think that they are best to give the exam but only 1 student have passed it & rest of us were asked to signed the supplementary form & the exam was extended for the rest 15 days but none of these days NIIT Borivali management have courtesy to inform any of the students for postponing the exams and when I've raised this issue at Malad centre, then the centre head Chandana, said that now they are not responsible for the same and she asked me to contact Archana the centre head at Borivali (W), Nr. Railway Stn. I took my father along with me and she said that how I dare to bring my father along with me & then I spoke her about these issues & she gave me assurance that the exam will be done for me by the end of September'10. I said her that now I don't remember the chapters and I don't have that much time to start again, because, I'm a salaried man.
The behavior of the centre head (Archana) was very rude & I'm sure that this lady is actually not suitable for this job. She promised me that for me she'll organised A+ practical training & she will inform me personally but none of these days she have informed me. I do call her & asked the status and yesterday i.e. on 09/10/2010 I called her to return the N+ book & take the refund of the rest amount i.e. around Rs. 4000 & above, she said that the book should be in the sealed condition & if it's unsealed then 60-65% will be less from the actual amount. I simply don't understand if a consumer purchase a thing then he will check and ensure that it's perfect then only he buys the thing and the N+ book which I've is unused & as it is, though I've unsealed it, as I gave an example & reason to unsealed it, she says that so & so percent will be deducted from the amount. That is totally a cheat that this institute is doing with each and every students.
I truly criticize the behavior & the way she addressed me and my problem.
Please look into this matter help me to get the refund back asap.
Thanks in advance.
Complaint marked as Resolved Feb 11, 2016
Company officials have contacted me & agreed to refund back my amount. I'm very thankful to Consumer Complaints.in website to help me to get this issue to be solved.
Hats Off !!
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