[Resolved]  Nike Shoes — Complaint against bad quality shoes..!!

Nike Shoes — shoes got torn within a month....

my nike shoes got torn from the place where the sole and the cloth part as u can see it in the picture i hav sent u

shoes — black sole of the lower part got unpasted

dear sir
i purchased one pair of shoes from you shirdi out let void bill no 244 dated 24.04.2012. the complaint is that the lower sole (Black) is come off (unpasted) and this defect is in both the shoes one's come out and the other will also come off. I had been to your aurangabad store in prozone mall but they gave no response they told to pay for the pasting. I would like to know what should I do pl suggest me what to do as the shoes are not in a condition to be used. my mail ID [protected]@gmail.com or call 91-[protected]

i m rahul i purchased nike shoes on 10/3/2012...my nike shoes got tored as u see in the photo
i would request you to please replace them...

i am mandeep grewal. i purchased nike shoes. i am regular costmer of nike. i purchased high costly shoe. but this time my shoes are damaged. on the back side of my shoes nike was written which is pull out..as u see in the photo i would request you to please replace them.

hahaha, ye kuch ni krne k

i take a shoe nike free .5 trainer before 4 month ago, from gurgaon, ambeance mall, but now its mesh cut due to by the plastic which is on the shoes.i gave my shoes in the showroom before 20 days but they not take my complain seriously .i request you sir pls take my complain seriously and return my shoes soon, i face many problem without my shoes, , , , , pls pls pls please...

subject complain against bed quality shoes
to
the manager
we bought nike free shoes from nike no[protected] around mid march 2012 from the show room nike the mall shimla.Its not even been a year now and the net of the shoes has come out completely from all side.
The shoes are not up to the mark the way the net has come out from all side. I would reqest for a replacement for my shoes at the earliest possible as the are turn of and the net has come out from the all sides which is a net for such an expensive brand nike as repairing or serving. we done expect such quality of shoes from a company likes nike after paying of suck.we would rather request people not to buy shoes from a company like nike where the quality of shoes is so poor that it does not even 6 month even after you spent go spending.
i have give my shoes to the nike company showroom at nike the mall shimla expecting a satisfactory reply at the earliest from your side regards.
sunny sasramta
mobile no +91-[protected]

i had bought a nike slippers from nike store shop no-23, ground floor, DLF IT park, Chandigarh on 06/06/2012 . it has broken before the warranty period of 6 months so i wanted to know how to claim about this. i want a refund or replacement for this as you are renowned company and u would surely be helping out your customers and you would not want your customers to be dissappointed from your service n products. my cell number is [protected] and [protected] and my email id is [protected]@yahoo.com i would appreciate a response from you as soon as possible, contact me .

I had bought a pair of Nike Shoes Vermaro-7(model no[protected]for Rs 9, 445.00 in June 2012 from NIKE SHOP MY Stores Pvt Ltd First Floor Ambience Mall Gurgaon Haryana & within Two/three months the pasting of sole came out.Shoes returned to the shop for replacement about a month back but replacement is still awaited.
I am of the opinion that the quality of Nike Shoes does not commensurate to price of product & franchise outlets are not effectively responding to customer grievances.

MajGen Sandeep Kumar
[protected]@yahoo.com

hi, sir/madam
i m nirav.parekh, i bought this shoes on[protected].model no[protected] &bill no is[protected] from nike store Dev arc mall ahmedabad, gujrat, india.
i have been your customer since last 5 yr.1)why am i ur customer? because nike airmax gives me great comfort while running, but my problem is last two time when i bought airmax their is some problem genrated within few month, we are spending 11, 995 and result i am not up to the mark.
so, pls help me & short out my problem.i hope u will send me your answer as early as possible .
thank u very much & hope for the best
nirav parekh

some days ago i took a football from nike frgussion road pune and i was unsatified with it because some days ago i & my friends were playing with it and slowly slowly as if it was a miracle and 2-3 minutes after it the football got flatened as if no air was filled in it . hope so nike helps me in this case

I am veena gupta.i am regular Costner of Nike. I punched high costly Nike shoes.but this time my shoes are damaged.I would request you to please replace them. Please contact on my mobile no [protected] Ludhiana Punjab.

Nike Shoes — replace nike shoes

I have purchased nike shoes 4 months ago it is teared from inside as it is on warranty period so replaces my shoe as soon as possible on my contact no. [protected]

Hello Manager,

I have brought Nike Running Model NIKE FREE in September2012 from Central Mall Gurgaon.This is new arrival Collection at that time, Price was 6000.00 INR.
Date Transaction Id Location Price
09/09/2012 74056632254000004078607 GURGAON CENTRAL 6000.00

--> The left feet shoe also cracked from lashes.now this pair is useless for me

Please do needful & I hope you would take this matter seriously

Thanks & Regards,
Neeraj Singh
+91-[protected]

Dear Neeraj,

Hi, I am Priya from Future Group. I have taken a note of your issue and have passed on your contact details to the concerned team. They will get back to you soon.

Regards,
Priya.
Future Group Care.

Hello Priya,
Thanks for your prompt response, Nike is a very popular athletic shoe brand for people of all ages, and produce the best sport shoes for all Ages.
I would like to say that the Nike shoes are bad quality because i have paid (NIKE FREE) Price 6000 INR but not able to use six months . Is it true that if Nike shoes are cheap and manufactured in China that they are bad quality and replicas.

Please consider that I was buying high cost shoes and getting low quality as well.
Nike shoes are more durable than that of a low cost shoe brand but I don't think theyre great quality.
Please give the justification this is good brand??? i am suffering because i have paid 6000 Rs and not able use 6 months.

Regards,
Neeraj Singh
+91-[protected]

Dear Neeraj,

Greetings from Future Group. I hope that your issue has been resolved to your full satisfaction.In case of any further queries, kindly let me know. I will be glad to assist you.

Regards,
Priya.
Future Group Care.

Hello Priya,
Last one week back i have been there GURGAON CENTRAL MALL contact to Udai & Harpreet(sales manager) they said issues of NIKE shoes but not in our hand for replacement the shoes, you can contact/Escalate to NIKE company or sent to mail.There after i returned.
However, This is not satisfaction answer got from them.

Priya In case a discussion is required then please suggest a time.

I would like to i have spend 6000.00 RS and durabilty is not even 6 monthe it means people not to buy shoes from a company like NIKE where the quality of shoes is so poor.


With Regards,
Neeraj Singh

I purchased a pair of shoes from Nike showroom around 4 month back with a warranty of 6 months. But within the three month (after buying the shoes) it got damaged. I visited the Nike store from where I got these shoes and asked them to replace these shoes (as the shoes got damaged due to quality issue). In a response, I was asked to wait for 3 days as they need to liaise this issue with Nike consumer care and once they will get the confirmation from them, they will replace the shoes. But 3 days later when I approached them I was told that these shoes cannot be replace as these shoes got damaged due to bear and tear (which is not the case).These shoes are at very good condition and I rarely wear. Also only one part of the shoes got damaged where as other shoes is absolutely good, which shows that these shoes has a quality issue. But when I raised the same question to Nike stored guys then they asked me to liaise it with Nike consumer care. I sent the mail (4 days back) along with factual information to Nike consumer care team and requested then to replace the shoes. But even after sending a couple of follow up mails, no one has responded.

Please find below mail which i send across to Nike consumer care team.

Hi Team,

Can I get your response on below mail as no one has responded to me on this from last 4 days?

Regards,
Ravi Kant
Cont. No. +91-[protected], +91-[protected]
Ravi Sharma ([protected]@hotmail.com)
19/04/2013
To: consumercare.[protected]@nike.com

Hi team,

As discussed, please find the article no below which "Nike store unit no 4 high street phoenix, lower parel) has mentioned in their mail for tracking purpose.

Article No is[protected]
Regards,
Ravi Kant
Cont. No. +91-[protected], +91-[protected]

________________________________________
From: [protected]@hotmail.com
To: consumercare.[protected]@nike.com
Subject: RE: defaced shoes TIN No [protected] Nike defected shoes
Date: Thu, 18 Apr 2013 18:08:07 +0530
Hi Team,

Can someone update me on this please?


Regards,
Ravi Kant
Cont. No. +91-[protected], +91-[protected]

________________________________________
From: [protected]@hotmail.com
To: consumercare.[protected]@nike.com
Subject: defaced shoes TIN No [protected] Nike defected shoes
Date: Wed, 17 Apr 2013 17:58:46 +0530
Hi,

This is with regard to the mail which is sent by Nike store side on Sunday (unit no 4 high street phoenix, lower parel ) regarding defected pair of shoes( which I bought on[protected]
Lower parel based Nike showroom executive already sent the mail along with pic (of the defaced pair of shoes) to you guys. As per the recent conversation with lower parel based showroom executive, I came to know that shoes cannot be replaced as shoes "damaged due to mishandling".

The above statement is vague, invalid, un-supportive and hypothetical.

I rarely wear these shoes in last 4 month but still it got damaged, which clearly indicates it has a quality issue.
If it had due to bear and tear or mishandling, then it would have happened with both of the shoes, but it has happened only with one of the shoe, which is not a case of mishandling.

A shoe got damaged within the 3 months it clear indicates that shoes have a quality issue and it should be replaced.

You might have felt it as you just looked the pic, but if you look it physically then you will find that it is a quality issue.
Furthermore, shoes are at very good condition, which clearly indicate that it not happened due to mishandling.
Please take this fact into consideration.
If you guys will not able to resolve the case then in need to approach consumer court to get resolves this issue.

Hopefully looking for positive reply
Regards,
Ravi Kant
Cont. No. +91-[protected], +91-[protected]

I have spend around INR 8000 on these shoes and shoes damaged with 3 months after buy. These shoes are made in China and has quality issue. Please replace the shoes .

Regards,
Ravi Kant
Cont. No. +91-[protected], +91-[protected]