Nokia India Complaints & Reviews

It almost 10 days wasted for me because of your not working nokia c5-03 cellphone.
Who currently handle my case?


My nokia c5-03 stop works.

I compalint on your concern on[protected] and[protected] and today morning.


what is the current position of my case.

Dont waste my warranty period.

Because of your wastage cellphone my phone transactions fully stoped.


My cellphone imei number: [protected]
My Mobile Number:[protected]
My email id:prakash86.[protected]@gmail.com

I purchased a brand new Nokia Asha 311 from M/s Supertime , Court Road, Lal Chowk, Srinagar, J&K on[protected] bearing no [protected]. I inserted AIRTEL SIM in the same bearing no [protected]. I could notice that the fone had some issues as it lost Network quite frequently. It would regain network only after it was rebooted that too for a few minutes. Then there would be no notwork. Airtel service is a reputed network service provider and it has undisputably the best network in Srinagar.
Neverthless, I contacted the NOKIA CARE CENTER (M/s Cell Well) Srinagar who advised me to use the SIM of some other service provider. It was an absurd proposition as I had been using the same SIM on Nokia Supernova 7210 for about three years and it had been working flawlessly. Nevertheless, I tried the suggestion and it made no difference. I once again contacted the NOKIA CARE CENTER (M/s Cell Well, Budshah Bridge, Lal Chowk) Srinagar on 28th and they reformatted / reloaded the software and assured me that the set is OK.
It proved to be hoax. The problem continues.
I contacted NOKIA LIVE CHAT FORUM for a possible solution who were of the opinion that the set needed to be taken to NOKIA CARE CENTER (M/s Cell Well) Srinagar again as the issue apparently related to hardware.
Acting upon their advice, I reported the matter to NOKIA CARE CENTER (M/s Cell Well) Srinagar today in the afternoon. They retained the fone under job sheet no[protected]/121002/64 and said that they would send the fone to factory and asked me to enquire about the status after 10-15 days.
I pleaded with them to do the needful at the earliest, in a day or two, but they expressed their inablity in the matter.
This is a clear case of cheating, deficiency in service and Unfair Trade Practice. An admitted manufacturing defect, and still the customer is asked to wait for 10-15 days. I am entitled to replacement of the fone handset and cannot be forced to wait for 10-15 days. In the alternative I may be forced to approach the court of law.
May I request you to take up the matter with concerned and relieve me of the agony.

Mushtaq Mohammad Bhat, Zero Bridge, Rajbagh, Srinagar, J&K,
[protected]

The Service Request No. is 1-[protected]
I have purchased the Nokia phone through flip cart in june 2012. Earphone sound is cracking and have echo so not clear sound, speech is full with noise.
Approached Noika care ranchi, on 25th June, they agreed the problem and repaired the set, some parts were replaced, but problem not solved. after that two more time it was repaired but problem not solved and further more problem developed- i.e Camera quality also got destroyed. Nokia customer serviice asking to submit the phone again for repair. I could not use the phone since the day of purchase. Several correspondences over email has been done. Noikia is neither ready to refund nor replace the set with a new one. I deed not get the required service after spending an amount of Rs 17000.

I am looking forhelp

Ganesh Kumar
[protected]

I Bhaskar Deka purchased a Nokia stereo headset WH205 IMEI[protected]R85121 from Photo Centre,Aziz Market,Tezpur-784001.
Cell [protected] on 11/8/12.
But the headset is not working now and also when i went for the return for its under warranty period they did not gave me a new one. plz help me in this regard...
My number
[protected].
Itz like a regret for me as i opted for Nokia Handset..

dear sir i purchased a Nokia c5 - 05 after 4 month during a file transfer phone get switched off whn i told this situation to cstmr care they told me that this prblm occure due to water injection and ask me 4 250 service charge and bt after one day they give me my phone
there is no prblm of water injection

customer care add : yaswant plaza indore near railway station indore
mp

We have purchase nokia Mobile hansets C5-03 in 02.02.2012 from Sai Electrocare Baddi. After six month hadset touch not working, when i go to nokia care cnetre baddi, they replies to me handset enternal parts damages and its not repair under warrenty period but handset not physical damaged.

Pl advice to me what can i do?

nokia c203 touch & slide phone set touch screen not working properly and service provider is very irresponsible the didn't take seriously the problem.

Mera mobil 6 aug ke night ka chori huwa hai aur uske sath sath near about 5000 KA GOLD AUR 25000 CASH B THA MOBIL KA IENI NO HAI [protected] AUR LAST NUM JO USE KIYA THA WOHAI [protected] PLZZZ HELP SIR PLZ.

i have recieved nokia asha 311 on 25/09/2012. the earphone which is attached with the phone is not working. what i have to do for this? plz help me.

sir
i was purchased Nokia E6 having [protected] dated 1/11/2011
i facing following problems
1) After 2-3 months i observed dust on phone screen, upper right corner.
2) After 7 month my sliding lock key was break, i contacted to your care
center, c.c. said me that you should change whole center body of
Rs.1700 for just sliding lock key.
3) After 10 months i observe that my phone back cover having vertical
sliding gap of 1 mm, due to this gap may be dust in phone.
I contact your main c.c.center Rajesthan he order back cover
for replacement.
But i have not sure incoming cover is fixed without gap if central
body is defective.
ok see what happen.

--
Ashok Khade
+[protected]


know nokia people say me that your handset was out of warranty
i want to question to nokia that at 26/9/12

1) for my breaked slide lock key why i change whole body ?
like if handle of four wheeler was break change whole car body
this is wrong that nokia should think on this, who yours team work
for like this issue ? this is absolutely your faults.
2) vertical gap is perfectly hardware problem
why you people not inspect well ?
consumer is not mobile experts
or we have only this work,for this you people work.
3) for my 6 years old Samsung Mobile i never face such problems
, that i observe dust in phone within 2-3 month.
you people should think on this issue and act well manner
you are work with Democratic nation.

The day after i bought my phone , i m facing problems often hanging , not getting connected to pc, Internet too slow. Either change the handset or return my money back as quickly as possible. the phone is under warranty and gone under service 20 days..

Hi,

I have been using nokia phones from past 7-8 years. Last phone which I bought from you was nokia c 6 in January 2011 and bluntly speaking it's a piece of . The experiences apart from 'calling' were Hanging issue, slider issue, again slider issue and now touch issue.

Just after initial 7-8 months, In October2011 there was issue in slider which resulted in blank display. I visited 5-6 nokia care in delhi NCR but every outlet said that it will take 3-4 weeks. Nobody in today's world give there phone for repair for this long but i gave because I didn't have any option at that time.
So finally got the phone, things were fine but again in August 2012 the same issue arises. Again the same game, I visited 2 nokia care- one in BK Chowk faridabad and other one - music planet sector 15, they said the same story that slider part is not available. One day suddenly, the screen got blanked, and being on middle of road i had to go to some local mobile repair shop & they rectified the issue by changing that slider part (patch).

Latest, touch is not working on my phone. I went to Music planet nokia care sector 15 faridabad (Token # 37 dated[protected] and after long wait of 2.5 hours when i was almost drained and tired, they said that they (N K SHARMA- Manager) can't replace the touch part because i have got it serviced from outside. I requested them & said the same story that IT WAS NOT MY FAULT, YOU GUYS WERE OUT OF STOCK AND I CAN'T WAIT THAT LONG SO I HAD TO GET IT DONE FROM OUTSIDE. But they refused. I asked for some kind of receipt/acknowledgement/ token copy but they snatch away the token copy/receipt & kept it in their custody, again I POLITELY REQUESTED THEM TO AT LEAST GIVE ME A PHOTOCOPY BUT THEY REFUSED WHICH RESULTED IN MY EXIT FROM NOKIA CARE EMPTY HANDED.

I was shocked to see their rude & arrogant behavior!! My phone is still in the same situation (TOUCH NOT WORKING)

rispecated sir,
khed ke sath likhana pad raha hai ki aneko bar nokia lumia 610 new hend set offer ka labh milne ke liye ,maine complent ki, kintu mujhe abhi tak na hi mera balence bapas kiya gaya ,na hi affer ka labh pradan kiya gaya . 24/9/2012 ko aapki kampni ke m.n.[protected] se kisi jeelan ne coll kar mujhse 198 per baat karne kaha ki aapki samasya ka nidan ho jayega.jabki 198 per aneko baar aapke officer se baat karne ki kosis karne ke baad bhi, meri baat nahi ho rahi hai.please meri samasya ka nidan kare.barna mujhe majburan upbhokta foram ki saran me jana padega. mo.no. [protected]
date 24/09/2012 kanchan burman

Sir,

Reg : Loss/ stolen - Handset - Model No. 5130 Nokia XPress Music ( Mobile No. [protected])

This is to inform you that the captioned Mobile No. has been registered in the name of Miss. Neha Iyer, who is my daughter.
I had used the mobile around 8.30 a.m. while travelling in the bus from Brindavan Bus Stop to 'thane Station. I had spoken to
my husband Mr. A. Murli from this mobile. Subsequenlty, I presume while keeping in the bag, the mobile must have slipped down or
somebody must have picked up.

Around 10.00 a.m. I had registed to lock the SIM card. However, I am worried to get back the Handset.

Please help. You can inform me of any developments on my husband's Mobile No. [protected] or
Neha Iyer, on No. . [protected]

Thanking you,

Yours faithfully,

Rajalakshmi Iyer
email id : rajalakshmi.[protected]@gmail.com

sir,
new nokia lumia 610 set offer "GET 2GB DATA FREE AT SPEED OF 3G "per month for 4 month .uprokat aafer ka labh mujhe 1 month mila. iske bad se mera belence 1 week me 700/800 Rs. kat gaya . please mera kata hua balnce mujhe bapis kare our uprokat hendseat par nokia dwra choot padan kare.eiske purv bhi mene 23/9/012 ko complent ki thee.kintu mujhe riplay nahee mila.mo.no.[protected]

dear sir,
my nokia C6 has been stolen from easy day supermarket on 16th sep 2012 at 7.30 pm.
IMEI no. of the same is [protected].. i would request you to track the cell thr imei no
coz this cell doesnt have mobile tracker application like samsumg mobiles.hope to get positive
feedback from your end at following contact details.


vikram chouhan
[protected]
[protected]@gmail.com

Abhi Humne Nokia C2-03 Liya tha aur gurantee period mai vo kharab ho gya nokia care center par gye unhone humko kha ki iss set mai pasise lgege aur humse 1450rs ki demand ki jbki humara set abhi bhi gurantee period mai apsai anurod hai ki humara set badlvane ki kripya kare..
Is ke Bill ki copy humne attach kar di hai..
From:-
Deepak Kumar
Shamli
Mob No. [protected]

sir, i own nokia 5800 mob so now i am facing a problem that when sometimes i unlock the mobile the display will be on with lights without any clarity that i am not able to see any icons after sometime when i will unlock the mobile there will not be any problem.

Our thousand one hundred fifty)I wnt to bhatta communication situated in North Lakhimpur Town which is the sole nokia customer care Centre authorised by nokia for changing the casing om my hanset Nokia N97mini, they said that I will have to change d whole things including the touchpad.they have taken advance from me and took almost one and half months for getiing the thins changed f Rs'4150/(Rupees four thousand one hundred fifty). But as soon as I came out of the service centr I felt the the sound of the audio speaker was not clear and d touchpad is also not working properly. On the very next very day I had to leave for guwahati city where I found my audio speaker copletely dead .'being helpless I had to replace my audio speaker for rs.950/ and d touchpad problem remained. I came to to the original nokia centre where I replaced the casing of my set and presented the handset. They asuured me that they will fix d problem within a day or two.but I hav got fed up going to them time and again for taking delivery of my handset. Ir has already a months lapsed and they are still saying that d spare partis out ofstock. Being helpless I am thinking of going to consumer protection act
There contact no is.[protected], [protected]

My mobile is theft at Bharni road.