[Resolved] Nokia — body color issue of nokia e72 mobile
i have nokia e72 music edition ( white colour ) handset but suddnly the mobile was stop working and became dead so i submitted it at nokia care centre mehsana on date 09-may-2013 .
after 15th days they replaced my e72 in golden colour body insted of white colour .
so again i submitted handset for white colour body.
after 15th days they again replaced e72 in GOLDEN COLOUR and with my surprise the handset is in OUT OF WARRANTY condition so i am not agree to recieve golden colour and warranty ended handset becose my original handset is under warranty and white colour body but with my surpeise they told me white colour body and warranty handset not available in our company and he asked take nokia lumia 710 againts E72 but i don't want take lumia 710.i want new e72 warranty handset in white colour body and if it will not possible then i want lumia 720 againts E72 otherwise return me 17500/= rs. which is the cost of nokia E72.
i sent many mail to solve my problem but still they not give me any answer
I AM SO TIRED AND MENTALY UPSATE
Details :- IMEI IS - [protected]
JOB SHEET NO.[protected]/130509/8
END OF WARRANTY - 16/12/2013
Complaint marked as Resolved 2020-08-14 04:08:25