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[Resolved]  Nokia — body color issue of nokia e72 mobile

i have nokia e72 music edition ( white colour ) handset but suddnly the mobile was stop working and became dead so i submitted it at nokia care centre mehsana on date 09-may-2013 .
after 15th days they replaced my e72 in golden colour body insted of white colour .
so again i submitted handset for white colour body.

after 15th days they again replaced e72 in GOLDEN COLOUR and with my surprise the handset is in OUT OF WARRANTY condition so i am not agree to recieve golden colour and warranty ended handset becose my original handset is under warranty and white colour body but with my surpeise they told me white colour body and warranty handset not available in our company and he asked take nokia lumia 710 againts E72 but i don't want take lumia 710.i want new e72 warranty handset in white colour body and if it will not possible then i want lumia 720 againts E72 otherwise return me 17500/= rs. which is the cost of nokia E72.

i sent many mail to solve my problem but still they not give me any answer

I AM SO TIRED AND MENTALY UPSATE

Details :- IMEI IS - [protected]

JOB SHEET NO.[protected]/130509/8

END OF WARRANTY - 16/12/2013
Complaint marked as Resolved 2020-08-14 04:08:25
Complaint comments  13 CommentsShare0Tweet0

Comments

Nokia N-72 — INNOVATIVE WAY TO IMPOSE CHARGES

I am sorry to say that the kind of service that Hutch used to provide is deteriorating now..........
I have several grudges against for undued charges that are imposed on the customers

Last year my phone was disconnected without prior information, on charges of account verification.....Account remained dormant for the duration of 3 days including the new year eve......

Thats not all the services are not provide to customers in roaming when there vodaconnection available in the area........... I am talking to my last months visit to bengal......

Now again I, Rs 45. has been deducted from my account for caller tune service when I dont need such service.........that too a real absurd, pathetic caller tune. And I need to send sms to deactivate it as well...........

I am a user of Hutch prepaid connection for about five years now... I always recharge my cell phone by one time recharging...... I think I made a mistake this time....

Try to be away from the vodaphone connection.......

They have some of the most innovative ideas to snatch money like the blood sucking leeches........

I dont understand why promotional calls be send to customers when rarely anyone is interested in them......

THATS the policy TO EASY PAISA LOOTNA POLICY I guess...........

I did not learn from past mistake you please learn............

Nokia — hello tune charges imposed on me

hello tune charges imposed on me. Now i want to cancel taht one. They have charged Rs.7/- per week. Right now i want to cancel that one. Please cancel at your end and do the needful.

Nokia N-72 — Harrased by nokia for last more than

dear sir,

I have given my Nokia N72 for minor repair at your service center (Star Mobitel Pvt Ltd., G-26 lower ground floor south extension-1.)
under the Job Sheet No.[protected]/ 080202 / 26, on 2nd feb 2008.But I have not get my phone back till date.

In starting service center told me that my phone have a big problem and it is with Head Office, For six months they promised me to
give my phone back as soon as it came back from head office.
In about august they had told me the truth that my phone is misplaced by them. They asked me for a substitute and they offered me a used phone i refused this offer because my phone was new.
Then they offered me a new phone and asked me to pay some money. I was totally shocked, when The guy Tiwari (employee or boss i dont know) asked me to pay 6000 Rs. but the cost of new N72 was only 7800 then. They were ready to adjust just 1800 Rs. only as compensation and as cost of my N72.
I refused this silly offer then i sent mail to NOKIA CARE.
My query is in the notice of Nokia authorities for about two months but it is still pending.
I made calls to Nokia care at the phone no. [protected] and spent about hundreds of rupees in conversations.
So this is the limit of my patience as i am mentally harassed and also suffered physically as i have visited your service center n number of times. If this is happening at your authorised service center then god may help to other once as this also brings bad name to Nokia also.
THIS IS MY LAST AND FINAL REQUEST TO nokia.
IF YOU CAN NOT SOLVE MY PROBLEM THEN PLEASE SAY "NO" CLEARLY AND SOLUTION TO MY PROBLEM IS, I WANT THE SAME PHONE WITH WARRANTY OR A NEW PHONE.
As it is a clear case of cheating and customer harassment.
I am waiting for a positive reply from your side.
Otherwise i am ready to fight a legal battle also. Because you can not understand my suffering as you know the importance of phone in nowadays.
Sincerely yours,
Dharwinder singh rattanpal.
+[protected].
Dear Sir/Madam,
I am Purchase nokia mobile model no. 6303c from nokia priority(plus nine one communications)bhopal.purchase date 3-jan.2009.but dt on 5.7.2010 my mobile is henke and keypad is not work .i am going to nearest nokia care ratlam and nokia care employee taken my mobile and told me your mobile software update because your software is henk but i am going to after some time and nokia care executive given to my mobile and told me sir your mobile problem is now solave but sir my mobile problem is as it is.

nokia/mobile n900 — not turning on

I am using nokia n900 between 40-45 days the problem was that the mobile was not turning on so kindly replace my phone and give me a new phone other wise I will complain to court and then face it to nokia my number is [protected]

Nokia E-72 — email not working

I purchased Nokia Model E-72 because my business requires me to be updated with e-mails. Then I saw the advertisements of this Mobile E-72 in all the papers as a latest Business Phone. I purchased this in June 2010 but being busy travelling could not use this. In December 2010, once I was a bit easy, I tried to configure the mail in this mobile but it did not work. I went to the Nokia Care Centre in my city and they upgraded the software. Afterwards, the mail ran for 6 to 7 days and then stopped. I went so many times to Nokia Care Center but finally they gave up and said that they can not do any thing more. Then I contacted Nokia Care Center by mail. I received an answer from them asking so many things about my set. I answered all to them. But afterwards, they did not gave any answer to me. Though I sent them some reminders. Finally, I called the Nokia Care Center's phone[protected]. Since last two months, I am calling them almost everyday but they are just not doing any thing.
Please help me to push Nokia Company to repair or replace or take back my phone.
Best regards,
Naseem Tahir
C-19/44 Vidyapeeth
Varanasi-221001
Tel :[protected]
Mobile :[protected]
e-mail : [protected]@sify.com

Nokia Handset E72 — List of handset

i lost my mobile Nokia e72 -1 T. Brown

Devender Verma IMEI :[protected] purchased on[protected]
[protected]@gmail.com Lost on[protected] the phone no. [protected]

please help me in in tracking the instrument

Devender Verma

Nokia — Mobile Problem

Dear Sir/Madam,
I am purchase new mobile phone at 4 sep 2011,which company is NOKIA & my mobile model no is CO-5 02 . Now I have many problems in my mobile phone but the service center employees was saying me we can't do anying. I have software problem and many more so Kindly take action..My Mobile IMEI no. is [protected]

I brought C-5 02 on 04th Sep 20011 thinking Nokia is the BEST among all the other companies, but I was wrong and now I believe your handsets are not only Dabba, But Nokia Service is also Hopeless.

Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest. Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.


Regards
Nirmit Agarwal
Mobile No. [protected]

Nokia — PROBLEM IN MOBILE

I HAVE PURCHASED NOKIA N900 MOBILE FROM NOKIA DEALER AT STARTING I GOT PROBLEM REDARDING BATTERY BUT HE ASSURE ME IT WILL SOLVE OUT IN FUTURE THEN WITH IN 1 YEAR COMPANY STOP PRODUCTON OF THIS PHONE NOW AFTER WARRANTY I GOT USB PIN DAMAGED AS IT WAS ALSO CHARGING SLOT WHEN I HAVE GIVEN TO NOKIA DEALER THEN HIS ANSWER SHOCKED ME THAT REPAIRNG IS NOT POSSIBLE AS THEY DONT HAVE PARTS THEY ARE NOT CERTAIN WHEN IT WILL COME AS THIS PHONE WAS LAUNCHED LAST YEAR AND I SPENT RS 25000 FOR COMPANY LIKE NOKIA I CANNOT BELIEVE THIS SO IT IS MY HUMBLE REQUEST SOLVE OUT MY MATTER WITH POSITVE HOPE AMIT BHALOTIA [protected]

Nokia — mobile problem

Respected sir;
My name is kapil parashar I had a complaint against nokia care in alappuzha. My handset nokia X2-01 is not works with an idea network. mobil atomatic reset So i complainted it for 4 times. At the last time the care manager my cell 2 the expert center in nagpur. But no use, still the handset in old condition. Its a new handset just 3months old. Thus they willnot take any action against it. They said that just leave it and buy a new handset from
mo:[protected]
My name is kapil parashar I had a complaint against nokia care in alappuzha. My handset nokia X2-01 is not works with an idea network. mobil atomatic reset So i complainted it for 4 times. At the last time the care manager my cell 2 the expert center in nagpur. But no use, still the handset in old condition. Its a new handset just 3months old. Thus they willnot take any action against it. They said that just leave it and buy a new handset from
name:kapil parashar
mo:[protected]
Hi,

Sorry to hear about your experience. Please write to us on [protected]@ovi.com and provide us with the following details

1. Contact Number
2. Your Location
3. Device IMEI number.

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Nokia India.

Locating a Nokia Care Centre (NCC) is very Easy !
SMS “NCC<space><City Name>” & send it to 55555, within few seconds you will receive the list of NCCs in that city.
IMEI IS - [protected]

location - visnagar

contact number - [protected]

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