[Resolved]  Nokia — Defective Model 6070

Dear Sir,
I have purchased NOKIA 6070 model on 29/03/07. From the purchasing date this piece is giving trouble in low speech volume, low incoming and outgoing volume.
On 15/09/07 it was referred to Nokia Care, M/S Gayatri Incorporation, Yashwant Plaza, Indore, with the above troubles, Nokia Care staff did not rectify such troubles then on 05/11/07 I went to your Nokia Care ( above mentioned address ) at 14.30 Hrs. having customer S/No. 78 and service table No 4. Your Nokia Care centre Indore, in-charge Mr. Vivek did not give proper response and refused to rectify such troubles. He behaved very harshly and told “ This Model 6070 has the low volume and we cannot solve this trouble. You should have checked the piece at the time of purchasing for such problems. “
The behaviour of Nokia care in-charge should be very polite in spite of Mr. Vivek’s rough behaviour. Such types of Nokia care personals are damaging your reputation and values.
I am very disappointed with the behaviour of Nokia Care, Indore in-charge Mr. Vivek.
Kindly do needful if the volume of Nokia 6070 is originally very low then why are you selling this Model nationwide. The statement of Nokia Care in-charge, Indore is showing the poor manufacturing parameters of Nokia 6070.
Pl give me detailed information and action taken against Mr. Vivek, Nokia Care in-charge Indore also what can I do for my Nokia 6070 piece ? The piece is under warranty and your service centres neither rectifying the trouble nor took the piece for repair.

My Address :
Smt. Rashmi Sharma,
W/O A. K. Sharma,
Railway Officer’s Rest House,
Western Railway
Mhow, Diss Indore (M.P.)

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