Nokia CDMA 3155 — HANDSET PROBLEM | |
Job Sheet Number:[protected]/080312/84 Dear Sir, I have given my Under Warranty handset Nokia 3155 for repair on March 12, 2008 to M/s Star Mobitel Pvt. Ltd. G-26, LGF, NDSE I, New Delhi 110049 I went to “Star Mobitel” on March 26, 2008 to take the handset but I saw that the handset is in broken from the flap and also the problem is still not rectified. Without accepting the handset, I explained the problems to Mr. Inderjeet and he also accepted that the handset problem is still not rectified and he asked me to come after 10 days to take the repaired and replaced flap handset. Today (April 07, 2008) I went to "Star Mobitel" and there I have seen the notices hat the service centre has stopped working and accepting requests. There are now other service centers who will be taking customer’s request. My handset "Nokia 3155" is still in "Broken Condition" and also not repaired (Thanks to Star Mobitel and Nokia people). Since they have decided to shut down the repair service, they haven’t sent my handset again for repair and now they want me to accept this handset "As In" basis which I refused to accept. I asked them for a solution but they replied me that if I need a solution then I need to route through court!!! I want my handset to be repaired or replace (both problem & the flap) Thanks. Sanjeev Monga [protected] | [protected] Was this information helpful? | |
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With refernce to mobile complaint, I am very much worried as Reliance Web World, 1/203 Vivek Khand Gomti Nagar, Lucknow gave very much trouble and they cheated with me and sold me old mobile on 25/06/07 six months used as per service Centre.
Now Nokia service centre is not considering this as under warranty period, I have already went there many times from Feb and always they sent back me to Reliance Web World who sold me this old set.
I am working guy and not understanding that what should I do as I can't go any where so many times in my working time.
thanks
regards
sushil Kr Sagar
Noki 6265
RNK, XG258768