[Resolved] Nokia Mobile 3230 — "Reminder " Display Board change by service center people | |
Sir/ Madam, I was purchased a nokia Instrument 3230 (ESN / IMEI NO. [protected], PRODUCT CODE[protected] month earlier. It was off due to water fall on it. I was carrying it to your authorized service center at Gayatri Incorporation 103. 4, 5 MZ Yaswant Plaza opp. Railway Station Indore. Were is was checked for fault vide job No.[protected]/080108/132 and say us to come back after 2 days.( Without any remark) After @ days they return us the Instrument without repairing and told us that the IC is not functioning and we are unable to repair because company not provide us the IC .and told us that You may take it into the local shop for repairing . When i was bring the to another shop and opened it by Technician in front of me and my friend i was shocked to know that the Main Display board was changed and the shielding plate and LCD ring not found in it. Also the Display connector base is dismantling from the PCB. I was again go back to service center and talk to service person for above reason, He refused us to correct the thing and misbehave with me and also owner not responding properly and say that this is daily practice that the customer fight here. when i was took the matter to nearest police station were service center person agree to replace the part but when we go back to service center he was refuse us to do so. I was made a complaint against the service center. Kindly look in to the matter and talk appropriate action as soon as possible. Other vice I am free to case on service center in customer care. Waiting for your reply Sunil Khanna Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
"Reminder " Display Board change by service center people
Sir/ Madam,
I was purchased a nokia Instrument 3230 (ESN / IMEI NO. [protected], PRODUCT CODE[protected] month earlier. It was off due to water fall on it. I was carrying it to your authorized service center at Gayatri Incorporation 103. 4, 5 MZ Yaswant Plaza opp. Railway Station Indore. Were is was checked for fault vide job No.[protected]/080108/132 and say us to come back after 2 days.( Without any remark)
After @ days they return us the Instrument without repairing and told us that the IC is not functioning and we are unable to repair because company not provide us the IC .and told us that You may take it into the local shop for repairing .
When i was bring the to another shop and opened it by Technician in front of me and my friend i was shocked to know that the Main Display board was changed and the shielding plate and LCD ring not found in it. Also the Display connector base is dismantling from the PCB.
I was again go back to service center and talk to service person for above reason, He refused us to correct the thing and misbehave with me and also owner not responding properly and say that this is daily practice that the customer fight here. when i was took the matter to nearest police station were service center person agree to replace the part but when we go back to service center he was refuse us to do so.
I was made a complaint against the service center.
Kindly look in to the matter and talk appropriate action as soon as possible. Other vice I am free to case on service center in customer care.
I am waiting since long for your reply????????????
Waiting for your reply
Sunil Khanna
Sir/ Madam,
I was purchased a nokia Instrument 3230 (ESN / IMEI NO. [protected], PRODUCT CODE[protected] month earlier. It was off due to water fall on it. I was carrying it to your authorized service center at Gayatri Incorporation 103. 4, 5 MZ Yaswant Plaza opp. Railway Station Indore. Were is was checked for fault vide job No.[protected]/080108/132 and say us to come back after 2 days.( Without any remark)
After @ days they return us the Instrument without repairing and told us that the IC is not functioning and we are unable to repair because company not provide us the IC .and told us that You may take it into the local shop for repairing .
When i was bring the to another shop and opened it by Technician in front of me and my friend i was shocked to know that the Main Display board was changed and the shielding plate and LCD ring not found in it. Also the Display connector base is dismantling from the PCB.
I was again go back to service center and talk to service person for above reason, He refused us to correct the thing and misbehave with me and also owner not responding properly and say that this is daily practice that the customer fight here. when i was took the matter to nearest police station were service center person agree to replace the part but when we go back to service center he was refuse us to do so.
I was made a complaint against the service center.
Kindly look in to the matter and talk appropriate action as soon as possible. Other vice I am free to case on service center in customer care.
I am waiting since long for your reply????????????
Waiting for your reply
Sunil Khanna
display probleam
MY NOKIA 3230 SET IS INTERRUPTED.I HAVE SHOWN IT TO A SHOP BUT IN VAIN
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