[Resolved]  Nokia N72 — phone and battery

Dear Sir,
I have purchased the nokia N72 mobile phone in 30/03/2007 from M/S A to Z mobile, johnstonganj,Allahabad. U.P.T.T no.0382601 after the purchase the set was not working properly including the battery back-up .
The mobile was examined by the Nokia Care Center at Lucknow, they took the mobile and battery with them for 2 months,the battery bearing no. N503N1UC75380 (the battery which is supplied with the mobile set at the time of purchase)was replaced by battery no.0314F20842621.
Even then the phone and battery was not working properly so i have approched the nokia care centre at Allahabad,they checked and found the phone problem and circuit problem in the set and corrected it but problem in the battery could not be corrected. This step was taken within the warranty period.
Therefore I request the nokia care centre at Allahabad to replace the defects, treating it within the period of warranty,because it could had been replaced when it was given to your nokia care centre for removing the defects.
Nokia care centre at Allahabad refused to replace the battery because now it is beyond the warranty period. The battery should have been replaced by Nokia care centre at Allahabad when it was given within the warranty period. I therefore request you to replace the battery treating it within the warranty period.
Thanking You

M.Faiz D.Chandel
Assistant Review Officer,
Govt.Advocate Office,
HIgh Court,Allahabad
mob :[protected]

Address: 1398/1166 Old Katra.
Allahabad
India
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dear sir,
i have given Rs 15000. to bajaj finance dealer in advance.and he promised me to give a bike bajaj pulsar.and he had given me just a simple reciept for recieving that money.but two and half are he had not refunded my money and not given to me any bike .he was given me RS 15000 CHEQUE BUT IT BOUNCED.please help me urgently as possible.THIS DEALER IS UNDER BAJAJ FINANCE CIVILLINES ALLAHA BAD.please contact me for the same as possible.


thanking you
govind tripathi
vill/post garapur
allahabad
pin-221507
mb no.[protected]
dear sir,
i have given Rs 15000. to bajaj finance dealer in advance.and he promised me to give a bike bajaj pulsar.and he had given me just a simple reciept for recieving that money.but two and half months are going on.but he had not refunded my money and not given to me any bike .he was given me RS 15000 CHEQUE BUT IT BOUNCED.please help me urgently as possible.THIS DEALER IS UNDER BAJAJ FINANCE CIVILLINES ALLAHA BAD.please contact me for the same as possible.


thanking you
govind tripathi
vill/post garapur
allahabad
pin-221507
mb no.[protected]

Nokia N 72 — LOUSY PHONE & LOUSY WARRANTY/SERVICE.

I bought N72 for 10800 Rs. on 12800/- from authorized shop with bill on 12 Aug 07 in Punjgutta, Hyderabad. In last 11 months, I have visited personally atleast five times to get my phone repaired. Now it has been almost a month since I have given the phone for repair as the same is dead now. Nokia is claiming that it is liquid locked, which is not the case but they have refused to repair or replace, despite the fact that the warranty is still valid.
i have purchased the nokia n72 mobile phone in 5/07/08 from Prime Associates Maligaon, Guwahati, INEI No. [protected] after the purchase the set was not woring properly including its GPRS service.I would not able to send even an e-mail till now, i contacted BSNL office they were saying that there is a problem with my set than i have approached many times the vendor at Guwahati Maligaon, they were continuing saying by last more than 20 days that they will correct defects but no action was taken and i din't get any reply from them so far.now they are saying to purchse new mobile when last date reached.the phone should have been replaced by nokia care centre at Guwahati, maligaon when it was given within the warranty period, i therefore request you to replace my mobile phone treating it within the warranty period.
Dear Sir,
i have purchased the nokia n72 mobile phone in 5/07/08 from m/s Prime Associates Maligaon, Guwahati, INEI No. [protected] after the purchase the set was not working properly including its GPRS service.I would not able to send even an e-mail till now, i contacted BSNL office they were saying that there is a problem with my set than i have approached many times the vendor at Guwahati Maligaon, they were continuing saying by last more than 20 days that they will correct defects, they kept me assured verbally during warranty period that they will correct the defects.now they are saying to purchase new mobile when last date of warranty period reached.the phone should have been replaced by m/s Prime Associates at Guwahati, maligaon when it was given within the warranty period, i therefore request you to get my my mobile phone replace treating it within the warranty period.

thanking you,
Ashwani Bhardwaj
c/o audit and accounts officer kendriya vidyalaya sangthan regional office
nipccd road, jawahar nagar, khanapara Guwahati
pincode-781022
contact no. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Nokia India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    51%
    Complaints
    7893
    Pending
    0
    Resolved
    3915
    Nokia India Phone
    +91 12 4483 3000
    +91 22 6776 9000
    +91 33 4006 2264
    Nokia India Address
    SP Infocity, Industrial Plot no. 243, Udyog Vihar, Phase 1, Dundahera, Haryana, India - 122016
    View all Nokia India contact information